Junior Social Media Monitoring Specialist

About IN2

IN2 is an award-winning specialist communications, development, and research company dedicated to creating positive change for communities in rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security, international development, business transformation, and climate change.

IN2 combines a global geopolitical outlook with a rich understanding of local grassroots sentiment to help clients develop, deliver, and measure engagement campaigns that connect our clients with their intended audiences in a language, manner, and medium that feels natural to them.

With our track record of delivering culturally sensitive campaigns in challenging and higher-risk environments around the world, IN2 has become a trusted partner and advisor to a range of clients from national governments and transnational institutions to global brands and international NGOs. 

IN2 has offices in the UK, UAE, Jordan, Iraq, Poland, and Kenya.

IN2’s professionally and culturally diverse 180-strong staff hail from 20 countries. We are committed to diversity in our workplace.

Junior Social Media Monitoring Specialist

We are seeking a dynamic, digitally-native Junior Media Monitoring Specialist If you spend your days analysing trends on TikTok, tracking viral X threads, and understanding the digital pulse of the MENA region, this role is for you. This is an excellent opportunity for a recent graduate to start their career.

This role is offered on a full-time fixed-term basis until 31 March 2027.

Responsibilities:

• Utalize social listening tools to monitor real-time conversations, trends, and emerging narratives across major platforms (X, TikTok, Instagram, Telegram, Facebook) in the MENA region.
• Stay tuned to on key regional influencers, digital tastemakers, and shifting sentiments.
• Flag breaking news, potential crises, or viral trends.
• Coordinate daily monitoring schedules and ensure coverage gaps are filled. ,
• Organise format, and distribute daily, weekly, and ad-hoc media reports to internal teams.
• Keep source lists, influencer databases, and keyword trackers meticulously updated.
• Assist senior analysts in gathering metrics for monthly sentiment and share-of-voice reports.
• Translate and summarise MENA social media content into clear, concise English insights.

Qualifications:

• Fluency of at least one MENA language (Arabic, Farsi, Kurdish).
• Social Media Savvy: You don't just use social media; you understand how it works—algorithms, hashtags, memes, and regional digital culture.
• Proven ability to juggle multiple tasks, meet tight deadlines, and keep digital workspaces organized (e.g., Notion, Trello, Excel).
• Proven ability to work as part of a team and independently and highly organised.
• 1–2 years of experience in media monitoring, social media management, agency coordination, or a related digital field. (Fresh graduates with strong internships are welcome to apply!).

IN2 is committed to hiring the best talent. As a company, it is proud of its diverse and inclusive workforce and so we welcome applications from all professional and cultural backgrounds, regardless of age, gender, ethnicity, or religion.