Internal Communications Manager
Lincolnshire Co-opCommunications that connect and inspire
What if your next role helped shape how almost 3,000 colleagues experience Lincolnshire Co-op?
We’re proud of the difference we make in our communities. From supporting local causes and providing valued services to helping people through some of life's most important moments, our colleagues make that difference every day.
We're looking for an Internal Communications Manager to lead our internal communications agenda and help colleagues feel informed, connected and engaged with the organisation they work for. This is an opportunity to influence communication across our diverse business, working closely with leaders to ensure colleagues understand not only what's happening, but why it matters.
Because great communication isn't just about sharing information.
It's about creating understanding.
The stories are already here. We need someone to tell them.
Many people know us for our food stores. Others know us through our pharmacies, travel branches, funeral homes or post offices.
What connects all those businesses is a shared purpose: bringing together ideas, energy and resources to make life better in our communities.
That purpose creates thousands of stories every year. Stories of colleagues supporting local causes. Stories of teams helping customers through life's challenges. Stories of people realising their potential.
As Internal Communications Manager, you'll lead on bringing those stories, and our wider organisational priorities, to life for colleagues across the Society.
Leading communication through change
Of course, storytelling is part of the role. Your content creation skills will help shine a light on the colleagues, communities and causes that make Lincolnshire Co-op special.
But that's only part of the picture.
You'll also lead communication around key business priorities, leadership updates, organisational change, as well as supporting colleague engagement activity and events. Whether you’re helping colleagues understand a new initiative, supporting leaders through a significant change programme or ensuring the right information reaches the right audience at the right time, you'll play a central role in keeping our organisation connected.
There will be opportunities to influence communication at every level of the business. One day, you could be creating content for a colleague wellbeing campaign, the next coaching senior leaders ahead of a colleague event or helping shape reactive internal communications during a fast-moving situation.
You'll lead the development of our internal communication channels and identify new opportunities to improve how we communicate with colleagues.
You'll be responsible for managing the day-to-day communications planning for our internal audiences, with the support of the Internal Communications Co-ordinator. You’ll also work closely with our wider Communications team on content and to co-ordinate what we’re sharing with our members, customers and communities.
It's a varied role that combines strategic thinking, relationship building and hands-on delivery.
About You
The person behind the communication
This is an influential role, so experience is essential.
You'll have a strong background in communications, internal communications or a related field, including experience of reactive communications and handling reputational issues. You’ll also be comfortable working with senior stakeholders and advising leaders.
You'll understand how to create varied communications that engage different audiences across different mediums, navigate sensitive issues and support organisational priorities.
We're looking for someone who can think strategically while remaining close to the detail. Someone who is comfortable building relationships, challenging constructively and translating complex information into clear, engaging communications.
Most importantly, you'll be curious.
Curious about people. Curious about stories. Curious about how communication can make a greater impact.
What you'll get in return
Alongside the opportunity to shape how our colleagues experience Lincolnshire Co-op, you'll receive:
- 30 days annual leave (pro rata), including bank holidays.
- A pension scheme with up to 12% employer contributions.
- Generous colleague discounts across our family of businesses.
- Our annual discretionary bonus.
- Access to a wide range of professional development opportunities.
- Flexible and hybrid working opportunities where business needs allow.
- Wellbeing support, colleague networks and community engagement opportunities.
- The chance to work alongside passionate colleagues who genuinely care about making life better in their communities.
We're also proud to be an Investors in People Platinum employer, recognising our commitment to helping colleagues learn, develop and build rewarding careers.
As an organisation that's constantly evolving, you'll have the opportunity to influence meaningful change, work closely with senior leaders and help shape the future of communication across one of the UK's largest independent co-operatives.
Interested?
If you're excited by the opportunity to shape conversations, strengthen engagement and help colleagues feel proud of the organisation they're part of, we'd love to hear from you.
A full job description is available to download on this page, including further details about the responsibilities, experience and skills for the role.
About Us
From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.
We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.
We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].
We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.