CRM & Automation Assistant - Australia

Join a fast-growing, Sydney-based all-in-one AI business platform as its first offshore hire, working fully remotely and reporting directly to the two founders as the business scales. You will sit at the technical core of the business, turning founder briefs into polished builds on GoHighLevel, from CRM, workflows and automations to AI agents built with Claude Code and client-ready landing pages, websites and ecommerce stores. This is a genuine ground-floor role in an AI-first business with a live, proven product and real career progression as the team grows around you. The ideal person is proactive and self-directed, precise enough to follow a brief closely and quality check their own work, and comfortable using AI tooling to build fast rather than hand-building everything.

Key Responsibilities

• Build, configure and maintain client systems across GoHighLevel, including forms, funnels, workflows, automations, calendars, pipelines and SaaS Mode.
• Build, update and maintain client-facing landing pages, websites and ecommerce stores to a high, professional standard.
• Build, deploy and maintain AI agents and automations using Claude Code.
• Onboard new clients once signed, including branding, account setup and loading prebuilt snapshots.
• Build demo accounts and example workflows that showcase the platform for client presentations.
• Set up billing and payment integrations, and connect third party tools and services through clean, reliable API integrations.
• Turn founder briefs into finished builds on a quick turnaround, then hand them back for the founders to present to clients.
• Handle client data, credentials and access securely, keeping builds compliant and free of leaks.
• Proactively flag issues, improvements and ideas, and provide light technical support as the business grows.

What We Are Looking For

• Deep, hands-on GoHighLevel expertise across forms, funnels, workflows, automations, calendars, pipelines and SaaS Mode.
• Hands-on experience building and deploying AI agents and automations with Claude Code.
• Proven experience building landing pages and websites to a professional standard, with a good feel for landing page and website best practices.
• A background in a digital marketing agency is highly regarded, giving a broad, holistic view of the role.
• Experience with AI tools beyond GoHighLevel, for example Claude, ChatGPT and AI agents, is a strong plus.
• Comfortable working across CRM systems and Microsoft Office or Google Workspace.
• Familiarity with billing, payment and API integrations is well regarded, and easily built on if you have the fundamentals.
• Sound general security awareness, with safe handling of client data, credentials and access.
• Follows a written brief precisely and quality checks their own work before it ships.
• Genuinely proactive and self-directed, moving fast and bringing solutions rather than waiting to be told.
• Comfortable using AI tooling to build faster rather than hand-building everything.
• A bachelor's degree is preferred.
• Excellent written and spoken English.
• Demonstrated employment stability, with a preference for candidates who have remained with previous employers for approximately two years or more.
• A genuine interest in establishing a long-term career within our business and growing alongside the team.
• Stable work-from-home setup (reliable internet, laptop or desktop, quiet workspace), able to work Australian business hours.

Requirements

• Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace)
• Proactive attitude, able to follow up clients, lenders, and third parties without being prompted
• Available to work Australian business hours

Benefits

• Full-time, work-from-home
• Long-term, stable role with a busy, growing broking business
• Training and support provided