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Senior Coordinator, Affiliate Services

Christie's Company
1 day ago
Full-time
On-site
London, United Kingdom

The Company

Christie’s International Real Estate (CIRE) is the world’s leading luxury property network, bringing together a curated group of high-performing real estate firms across more than 50 countries and territories. Leveraging the heritage, reputation and global reach of Christie’s—the world-renowned art and luxury business—CIRE connects exceptional properties with discerning buyers through a powerful combination of local expertise and international exposure.

Focused exclusively on the top tier of the market, Christie’s International Real Estate offers clients unrivalled access to a global audience, underpinned by a commitment to integrity, discretion and service excellence. Its affiliates are leaders in their markets, sharing a common standard of quality and a collaborative approach that delivers outstanding results for clients worldwide.

The Role

The primary focus of this role is to support our global affiliate network as part of the Affiliate Service Team. You will help affiliates grow their business by working with the Senior Director to guide on how to maximize and leverage the full suite of tools, services, and marketing resources available to them.
You will also play a key role in assisting and working on core services such as the CIRE Magazine, CIRE Website, PR and Social Media promotion which includes working with our office in the U.S and working to meet regional priorities.
In addition, you will collaborate closely with the London and Hong Kong teams to maintain seamless operations and consistent service delivery.

Reporting Line: Senior Director, Business Development & Marketing

Responsibilities:
Affiliate Management
- Affiliate Relationship Management: Support Senior Director with a set portfolio of international affiliates; working to help support overall affiliate growth, ensuring affiliates maximise the full scope of CIRE initiatives.
- Service Team Integration: Act as an integral member of the Service Team, with a full understanding of all services offered to affiliates. Contribute ideas, support with training and execute the services within your remit.
- Service Ownership: Take responsibility for specific services, ensuring they are adapted to regional needs and continuously improved. Regularly review, refi ne, and enhance these services to maximise their impact together with the Senior Director.
 

Affiliate Services
Affiliate Engagement tasks:

● Facilitate submitting assets for International content for monthly newsletter; working closely with International Team and PR & Communications Team.

● Manage review and creation of supporting marketing materials - presentation decks, email communications.

Local/Regional Marketing:

● Local Marketing Support. Understand affiliate markets and help support affiliates to leverage CIRE initiatives. Submit international property as featured property for inclusion on Christie’s website.
● Digital analysis, regularly review network listings.

● PR Support, join monthly PR calls, support affiliates with PR requests.

● Social Media management. Point of contact for affiliates as needed and liaison with the U.S team.

● Social Media / PR, analyze network data.

● Work alongside Senior Director to ensure brand compliance

● Receive training on IT / Digital aspects and help advise / troubleshoot affiliate issues.

● CIRE Magazine, help train affiliates on using the online magazine portal, oversee correct orders are placed, help troubleshoot issues with delivery.

Agents Training:

● Agents training, work with Senior Director on agents training roll out and develop further resources that can be utilised by agents. ● Work with Senior Director to review agent structures for each affiliate ● Quarterly Audit on training requirements. ● Create agenda and help co-ordinate visits from agents to London / as well as coordination for Senior Director for agent training in local markets.

Enhanced Marketing Programme:
● Support Senior Director in reviewing and enhancing the bespoke marketing programme: from content development to delivery of marketing initiatives, report preparation and presentation.

Network Calls / The Academy:

● Support Senior Director vs topics for network calls, gather content for the presentations, create new templates as needed, act as tech host on calls, respond to Q&A, work on content and help with circulating follow up. ● Support Quarterly Lifestyle Networking Calls: work with Senior Director to source content for slides, act as tech host for the call, respond to Q&A in the chat box, prepare follow up from the call and circulate stats from the call. Help with registration and attendance for the calls from wider network.

Required Skills
● Teamwork: Ability to collaborate effectively across departments and global offices. ● Operational Coordination: working across multiple regions (London, US, Hong Kong) and managing cross-functional workflows.
● Project & Task Management: Strong organisational skills with the ability to proritise, manage deadlines, and oversee multiple initiatives simultaneously.
● Client Training & Support: Confidence in training clients on systems, processes, and best practices, ensuring high engagement and adoption.
● Interpersonal & Communication Skills: Ability to interact professionally with high-net-worth clients and international partners.
● Relationship Building: Skilled at developing trust-based, long-term relationships with affiliates and internal stakeholders.
● Technical & Creative Skills: Ability to produce professional decks, manage marketing and operational assets, and work confidently with software tools (Canva) and internal systems to support the role.

Closing date: Sunday 28th June

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