Senior Account Manager

About the Role:At Jungle, we believe social is no longer just a marketing channel – it’s the engine room of brand building. We’re a full-service social agency built for the pace, culture, and creativity of modern platforms. We create for attention, we build for impact, and we partner for the long run.

We’re looking for a Senior Account Manager who thrives on driving exceptional work across multiple social-first clients. You’ll be the beating heart of key accounts, acting as the trusted partner for clients and the internal force that keeps delivery sharp, strategy strong, and creativity ambitious.

This is a pivotal role for someone who is confident managing cross-functional teams, knows how to balance strategic thinking with delivery excellence, and is excited by the ever-evolving world of social.

Account Leadership & Client Relationships

• Lead day-to-day client relationships across multiple accounts, acting as a strategic advisor and delivery lead.
• Build confidence with clients through calm communication, deep understanding of their brand, and consistent value.
• Proactively manage up, down, and sideways — ensuring projects run to time, budget, and brief.
• Develop smart workflows and ways of working that bring together strategy, creative, production, and media.

Social-First Strategy & Creative Thinking

• Collaborate with strategists and creatives to challenge briefs and shape ideas rooted in platform-native thinking.
• Ensure the social work we deliver is as culturally relevant as it is commercially effective.
• Interrogate insights and performance data to drive better work, inform creative iterations, and contribute to broader strategic planning.

Project & Campaign Delivery

• Confidently lead integrated campaigns from kick-off to reporting — across content production, influencer activations, community engagement, and paid distribution.
• Manage asset delivery across formats and platforms (Instagram, TikTok, YouTube, Facebook, LinkedIn etc.), ensuring output is not just polished but platform-smart.
• Own campaign documentation: status trackers, content calendars, budgets, scopes of work and wrap reports.

Team & Resource Management

• Champion collaboration between internal departments – strategy, creative, production, influencer, paid – acting as the glue that holds integrated delivery together.
• Confidently liaise with our creative studio and external partners to secure time, brief effectively, and manage feedback loops.

Commercial Acumen

• Handle budget planning, supplier negotiations, and cost estimates with confidence.
• Contribute to fee proposal development, SOWs, and spotting organic growth
• Work closely with Account Directors to manage profitability and deliver account growth.

What You’ll Bring

• Proven experience in a similar role within a fast-paced creative or social agency.
• Strong knowledge of the social landscape, trends, formats, and channel nuances.
• An ability to balance detail and delivery with big-picture thinking and strategic foresight.
• Excellent written and verbal communication skills — you’re confident in presenting ideas and distilling complexity into clarity.
• A proactive, solutions-first mindset with a calm, confident and collaborative approach to pressure.
• Experience managing junior team members and cross-agency teams effectively.

What’s in It for You?

At Jungle, we value our people and offer a range of perks to enhance your experience with us:

• Free daily breakfast
• Dog friendly office
• Pension & salary sacrifice scheme
• Generous holiday allowance, including your birthday off
• Eye care support
• Access to our Employee Assistance Programme and Mental Health First Aiders
• Generous family-friendly policies
• Regular social events and direct communication with leadership
• Volunteering days
• Recognition schemes and awards
• Long-service awards
• High street discount vouchers
• Cycle-to-work scheme

Why Jungle?

We’re born from publishing, built for brands. At Jungle, you’ll find a team that thrives on culture, chases bold ideas, and is genuinely excited about what’s next in social. We don’t just post — we build brand worlds and tell stories that scale. Join us and help shape the future of social.

All employees are expected to comply with the company code of conduct, to act professionally with colleagues, treat colleagues and the workspace with respect; It is your responsibility to ensure your behaviour, attitude and appearance always positively reflect the Company and don’t do anything that would bring the reputation of the Company into disrepute or cause a loss of confidence in its work.

We want you to add to our culture

At Jungle Creations, we aim to ensure our workforce reflects the diverse society we live in. Our different ideas, our different perspectives and our respect for one another enables us to be innovative, creative and build a sense of belonging that actively encourages our people to add to our culture. We want everyone to feel that Jungle Creations is a place where they belong and that is the reason why we look for the cultural add, not the cultural fit.

Our Mission

‘We exist to create ideas that get people to thrive online and in the real world.’

Our Values

Collaborate – We work together to achieve great things

Innovate – We push boundaries and find creative solutions

Champion – We support and uplift each other

Our Commitment to Diversity and Inclusion

We are committed to fostering an inclusive environment where all individuals, regardless of background, feel valued and empowered. If you require any extra support or reasonable adjustments during the hiring process, please let us know.

If you don’t meet all the requirements but believe you’d be a great fit, we encourage you to apply!

Visit our website to learn more about Jungle Creations and other opportunities!

https://junglecreations.com/about/