Marketing Operations Manager

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher, we’re looking for a Marketing Operations Manager to join our Global Content Operations team. In this role, you’ll help us create clarity, consistency, and efficiency across our global content function, using Adobe Workfront. You’ll work closely with Product Marketing, Thought Leadership, and other teams to ensure our content initiatives are well-planned, prioritised, and delivered on time. This is your chance to make a real impact in a collaborative and innovative environment.

You’ll play a key role in shaping how we work together to deliver high-quality content that supports our business goals. From managing content requests and improving workflows to helping teams adopt shared tools and processes, you’ll ensure everything runs smoothly. You’ll also help us explore how AI can improve productivity and personalise our content.

How you'll make an impact

Working closely with the Senior Manager of Global Content Operations, you’ll help forecast demand, allocate resources, and ensure projects are delivered efficiently. You’ll also collaborate with stakeholders across the business to align projects with strategic priorities and maintain Gallagher’s high standards.

Here’s what you’ll be doing:

• Managing content requests, via Adobe Workfront, and ensuring clarity around scope, timing, and resources.
• Supporting the adoption of tools and workflows to improve efficiency and consistency.
• Partnering with teams to ensure projects are well-planned and delivered on time.
• Helping to embed AI tools and practices to enhance content creation and workflows.
• Monitoring team capacity and identifying opportunities for improvement.

About You

Here’s what you’ll bring to the role:

• A degree or equivalent qualification in Business, Marketing, Communications, or a related field.
• Experience in content operations, project management, or campaign delivery within a marketing or agency environment.
• Experience of Adobe Workfront digital work management system.
• A track record of improving workflows, prioritisation, and resource management.
• The ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.
• Excellent communication skills, with the ability to explain complex ideas clearly.
• A practical approach to balancing quality, speed, and stakeholder needs.
• An interest in exploring AI-enabled tools and workflows is a plus.

At Gallagher, we’re united by our commitment to one another’s growth and the pursuit of shared goals. If you’re a service-minded individual who’s confidently curious and ready to make an impact, we’d love to hear from you.

#LI-Hybrid

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)