Marketing Executive

At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth.

An excellent opportunity has arisen for a Marketing Executive to join our Travel business. This is a pivotal role in ensuring we deliver industry outstanding, travel retail-specific Marketing Campaigns across our different store formats, driven by our robust Customer Plan. This is a highly visible, fast-paced, and cross-functional role, which would suit a pro-active, detailed, and organised individual, looking to progress their career in an exciting and varied Marketing position.

What you will be doing:

• Taking ownership of the accuracy, detail, and completeness of our Customer Plan.
• Working with key stakeholders such as the Commercial and Trade Planning teams to ensure our Customer Plan is always current and correct, and presented in a format which can be shared across the business.
• Leading specific Marketing Campaigns, as defined by, and with support and guidance from the Head of Brand.
• Supporting the Head of Brand & Trade Planning team in the delivery of flagship annual campaigns, such as Christmas, Summer, and Easter.
• Playing a key role in the creation and delivery of important Campaign status documents and meetings and follow up on actions.
• Playing a key role in the creation and delivery of important Landlord Campaign engagement documents and meetings and follow up on actions.
• Liaising with key stakeholders and colleagues to ensure timely and accurate delivery of campaign elements; such as other Marketing functions, Social Media, Trade Planning, Commercial, our Landlords, media agencies.
• Leading the in the delivery of adhoc requests for our stores and our landlords, with support from Head of Brand & Trade Planning team.

What we are looking for:

• Desirable - Experience of working in a Retail Head Office, or similar
• Excellent communication and project management skills, with the desire and ability to manage multiple campaign elements concurrently
• Strong organisational skills, with the ability to re-pivot focus as priorities flex and change
• High level of attention to detail and passionate about accuracy
• A pro-active, can-do attitude
• Experience of working in a fast-paced environment
• Degree educated or equivalent
• Marketing qualification desirable
• Ability to build relationships and communicate effectively with a wide range of stakeholders; internal and external
• An interest in copywriting, editing and proofreading

How we reward our teams:

• Hybrid Working Model from home and in the office
• 4pm Friday Finish
• Flexible Working
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
• Family Friendly Leave
• Company Pension scheme
• Sharesave Scheme
• Annual Bonus based on company and personal performance
• Competitive Salary
• Cycle to work scheme
• Staff Discount Card for railway stores (subject to policy)

About us:

Celebrating over 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 5,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

Our business operates from two key locations. Our UK Travel and International office is based in a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.

Across both locations, we're an ambitious team that thrives on pace, collaboration, and innovation. We foster an entrepreneurial culture where people are encouraged to take initiative, embrace new challenges, and help shape the future of our business.

At WHSmith we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.

We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!