Junior Campaign Operations Assistant (Apprentice)

Overview

As we embark on an exciting new phase of our transformation journey, introducing new tools and processes, this is a great opportunity for an exceptional candidate who enjoys the challenge of a fast-paced, high volume environment, to join our highly specialist Audience Operations team supporting our B2B divisions, Marketing Communication and Professional.

Summary of the role’s main purpose

As a Junior Campaign Operations Assistant (Apprentice), you are the helping hand that makes our digital marketing happen. You will be trained from the ground up to use professional marketing software to build audiences and support sending emails, manage data and systems, support our business via our inbox and help our brands reach the right people.

This is a "learn-as-you-go" role. You don't need to know how to do everything yet—you just need to be organised, tech-savvy, good at communicating and have a great eye for detail.

As part of this role you will complete a Multi-Channel Marketer Apprenticeship which will be run by JDA Group

Responsibilities

Key responsibilities

You will support the marketing operations arm of the audience operations team on any projects, BAU and admin work required to support campaign or marketing activity.

• Inbox Management: Keep on top of incoming bookings, requests and queries.
• Building Email Audiences: Learning how to use our CDP (Amperity) and build targeted email campaign audiences.
• Email Creatives: Learning to use our “Drag & Drop” tool in our ESP (Acoustic) to assist Marketers and Offshore Team where needed. Developing knowledge on what makes a good email campaign.
• Working Alongside Marketers: Building relationships with marketing stakeholders and supporting your team to make marketer’s dreams come true!
• Data Admin: Helping to organise spreadsheets, documents and regular system housekeeping
• Learning the Rules: Gaining an understanding of GDPR (data privacy) to make sure we are contacting people safely and legally.

Skills / Experience / Knowledge / Minimum Criteria

We aren't looking for years of experience. We are looking for potential. You are a great fit if you:

• Love Technology: You are comfortable using computers, enjoy learning new apps, and maybe even have an interest in basic coding (like HTML).
• Are a Perfectionist: You hate seeing a typo or a broken link. You take pride in making sure your work is "error-free."
• Are a Great Communicator: You’re happy to ask questions when you aren’t sure and like keeping people updated on your progress.
• Can Follow a Plan: You are good at following instructions and ticking off tasks on a "to-do" list.
• Are Curious: You often find yourself asking "How does that work?" or "Could we do this faster?"

Required qualifications

English and Maths GCSE at a grade 4(/C) and above

We are a Disability Confident employer and offer guaranteed interviews to all disabled applicants who meet the above minimum criteria.

To be considered as part of this initiative, please ensure you indicate if you have a disability when applying for the post. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at [email protected].

Why work with us?

Haymarket Media Group values its people and strives to shape a better future with remarkable content. From paid content and subscription services; to integrated advertising and content marketing packages. We deliver market-leading branded experiences that inspire great decisions. From data and digital information solutions to live events, awards and professional education services.

Our benefits include:

• 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days)
• Work from anywhere in the world for up to 3 weeks of the year with our ‘Work from Anywhere’ days
• Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments
• Generous contributory pension scheme
• Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more

More about working for Haymarket

Working here means being part of a commitment to shaping a better future. As a proudly Certified B Corp™, we are part of a global movement of businesses acting as a force for good. Haymarket Impact is focused on making a positive difference globally, guided by the United Nations Sustainable Development Goals and intertwined with an unwavering commitment to equity, diversity, and inclusion. This commitment to balancing profit with purpose is deeply embedded in our culture, reflected in our values of Integrity, Respect, Creativity, Innovation, and Expertise.

We invest heavily in our people. From professional development and internal training to mentorship and coaching. Our certified Disability Confident status has fostered an environment where all employees feel supported, valued, and can ask for workplace adjustments without fear of judgment.

Our valuable partnerships for good globally mean colleagues are always up for taking on a new charitable challenge, utilise their volunteering day and go out of their way to support their local communities.

We know how important a healthy work-life balance is too. Our flexible hours and hybrid working model means employees are expected to be in the office at least three days a week and can work remotely for the remaining two. This means we thrive together when we collaborate in person, fostering stronger connections and creativity, but still allowing for flexibility outside of those times.

As an equal opportunities employer, we are committed to ensuring all candidates have the same opportunity to succeed, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, or disability. In line with our dedication to fairness and transparency, we are also proud to be a We Show the Salary employer, pledging to always include pay details on our job adverts.

Join us and be part of award-winning teams and a culture that is truly unique - a place to grow, feel inspired, build a brilliant career and make a difference.