Ecommerce Content Assistant

About Us

We’re Karen Millen, and we’re a brand on a mission. We want to be everything for fashion, for everyone. Customers count on us for the latest trends, collections and inspiration so they can have the wardrobe of their dreams. But we care about more than just fashion. We champion wellbeing and sustainability too. Dropping over 500 new products a week means our customers have choice, can look their best, feel confident and be empowered.

We’re proud to be the final link between our brands and our customers. In E-commerce, we’re the people busy designing, analysing, testing and optimising user experiences so that we can provide an unforgettable shopping experience and an industry-leading customer journey. With this many brands, we’re always looking for new ways to serve our customers through content, navigation and on-site experiences. The possibilities are endless

The Role

At Debenhams Group, we are on a journey of transformation, revitalising our brand, culture, and connection with colleagues and customers alike. In a fast-changing retail environment, effective and authentic communication is vital to building trust, aligning our teams, and amplifying the impact of our work across internal and external audiences.

We are looking to hire an enthusiastic Ecommerce Content Assistant to join the team.

This role will be based out of our central Manchester office.

What You'll Be Doing

• To implement the day-to-day trading activity across the websites and apps globally. This involves executing the promotional plan ensuring all promotional activity goes live correctly and according to plan, and ensuring categories are strong.

• This role will monitor the ongoing performance making any recommendations for change and feeding this back to team members and managers as appropriate
• You will use web analytics tools to monitor performance of all the key elements in order to understand the success of the planned activity and make recommendations for changes on a daily basis
• You will work with the team to use personalisation software to test new ways of executing promotions, and showing different content to different customer groups working with the user experience team on any findings and new innovative ideas.
• You will curate and manage product category pages, and landing pages to maximise conversion and basket size by ensuring it hits all goals and stock levels. Ensure menus are relevant to allow easy navigation
• Collaborating and working closely with a range of marketing teams and creative, to ensure all journeys are relevant to campaigns and season pushing strong execution

What We Look For

• You will demonstrate an awareness of the different requirements in each different market through understanding of analytics and performance information
• You will use this awareness to maximise conversion for customers in each market. As part of this you will also undertake research on competitors and the different expectations and potential of each market as needed and feed this back to eCommerce Manager and other members of the team and overall business as needed.

Working With Us

At Debenhams Group we thrive on change, innovation, and pace. Every challenge is an opportunity, and every day is a chance to push boundaries. If you’re someone who embraces the unknown, thrives in a fast-moving, high-growth environment, and is ready to shape the future of retail, you’ll love it here. We want visionaries, disruptors, and doers—people who bring fresh thinking, relentless energy, and the drive to make an impact.

Why Join Us

Our mission is to create a workplace where everyone is respected, individual differences are valued, and people can be themselves at work — without exception.

2025 was a year of significant change for the Group. 2026 is about bold moves, real results and unstoppable momentum. If that excites you, you belong at Debenhams Group.

Our benefits include (subject to level and eligibility):

• Highly competitive bonus scheme, company pension, share schemes, private medical cover and life assurance
• Access to an on-site gym and free weekly Pilates, yoga and fitness classes
• Discount across all brands
• Comprehensive wellbeing package
• Dog-friendly offices (in selected locations)
• Ongoing learning and development with strong internal progression
• On-site canteen serving breakfast, lunch, snacks and hot drinks
• Free season ticket loan

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