CRM Executive (Make Me A Winner)

CRM Executive – Make Me A Winner

Our Team: How We Enrich Everyday Life

You’ll be joining a growing CRM team at Bauer Media, working on one of our most exciting and commercially successful products – Make Me A Winner.

Our team sits within Audio Marketing and is responsible for driving customer engagement, acquisition and retention through smart, data-led CRM campaigns. We’re a small team with big ambitions, and because we’re growing, there’s a real opportunity to make your mark and help shape how CRM evolves across the business.

The environment is fast-paced, collaborative and constantly changing. You’ll work closely with marketing, commercial, creative and data teams while contributing to campaigns that reach hundreds of thousands of customers every week.

The Difference You Will Make

This is a fantastic opportunity for a CRM professional who enjoys seeing the direct impact of their work.

As CRM Executive, you'll help deliver high-impact, multi-channel campaigns designed to drive customer engagement, entries and revenue. You'll support the evolution of personalised customer journeys while helping to create meaningful customer experiences across email, SMS, push notifications and emerging channels.

You'll be joining at an exciting point in the team's growth, giving you the chance to influence processes, learn new skills and broaden your exposure to CRM strategy and lifecycle marketing.

Your Role

You'll be responsible for planning, building and delivering CRM campaigns that support the continued growth of Make Me A Winner.

Responsibilities include but are not limited to:

• Building and deploying CRM campaigns across email, SMS and other digital channels
• Supporting campaign segmentation, targeting and reporting
• Assisting with lifecycle and automated customer journeys
• Collaborating with creative, marketing and commercial stakeholders
• Monitoring campaign performance and identifying opportunities for optimisation
• Ensuring campaigns meet brand, compliance and data standards
• Contributing campaign ideas and helping improve customer engagement strategies
• Maintaining high standards of quality and attention to detail throughout campaign delivery

The Skills You Will Bring

• Previous CRM, email marketing or lifecycle marketing experience
• Experience working in fast-paced, high-volume environments
• Strong commercial mindset with an understanding of customer engagement
• Experience using CRM platforms and campaign management tools
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail
• Excellent communication and collaboration skills
• Experience with Braze would be highly advantageous
• Multi-channel CRM experience is desirable

Working Pattern / Location

Permanent | Manchester Hybrid Working | 1 office day per week

What's In It For You?

• You'll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to Bauer Academy is a huge win.
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You'll have the opportunity for flexible working.
• And much more.

Closing Statement

If this sounds like a role you're interested in, then please apply.

If there's anything we can do during the recruitment process to help you achieve your best, please let us know.

About Bauer Media Group

We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.

What’s in it for you

• You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to our internal training provider – Bauer Academy, is a huge win.
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You’ll have the opportunity for flexible working.
• And much more! Find the full details of our benefits here

We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing [email protected]

We are actively recruiting for this position, so the job advert may close earlier than expected.

If you have any feedback regarding our UK recruitment process, please email [email protected] we would love to hear from you.