Creative Account Director, London

Join the global leader in responsible marketing activation services

At HH Global, we help the world’s most recognized brands turn their growth ideas into measurable impact through responsible marketing activation.

We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale.

With over 4,000 colleagues across more than 55 countries, you’ll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

Purpose of the job

We are looking for a commercially astute and creatively driven Account Director to lead creative and content brief responses across a portfolio of retail and FMCG brands. This role acts as the bridge between client marketing teams and creative delivery, ensuring every brief is transformed into compelling, insight-led and execution-ready output across channels.

You'll lead the interpretation and response to creative briefs, ensuring outputs are strategically grounded, channel-relevant and commercially effective - acting as a trusted client partner while enabling high-quality creative delivery at scale.

This role operates on a blended basis between the local HH Global office and home.

Key responsibilities

• Own end-to-end briefing process
• Translate client objectives into inspiring briefs
• Lead integrated campaign responses across channels
• Provide strategic oversight of creative output
• Build strong senior client relationships
• Oversee delivery across multiple workstreams
• Lead cross-functional teams
• Ensure commercial alignment and identify growth opportunities

Knowledge, skills + experience

• Extensive experience in Account Management or Account Direction within a creative agency
• Proven ability to lead creative responses to briefs
• Experience working with retail / FMCG brands on predominantly BTL campaigns and assets
• Strong understanding of multi-channel content
• Excellent stakeholder management skills
• Strong organizational and leadership capability

What success looks like

• High-quality creative output
• Strong client relationships
• Efficient content delivery models
• Continuous improvement in briefing and execution quality

Essential criteria

• Extensive experience in Account Management or Account Direction within a Creative Agency / Studio based environment
• Proven Client Engagement skills
• Experience working with retail / FMCG brands
• Strong understanding of multi-channel content

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You belong in our global community

Belonging is at the heart of HH Global. We don’t just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.

We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out to [email protected]