Communications Manager

Communications Manager

Application Deadline: 27 July 2026

Department: Social Impact & Sustainability

Employment Type: Permanent - Full Time

Location: Andover

Description

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

Key Responsibilities

The Communications Manager supports the delivery of Twinings Ovaltine’s global communications strategy and its business units, helping to protect and enhance the organisation’s reputation as a values-led business.

The role focuses predominantly on executing high-quality external communications, ensuring consistency of messaging across markets and channels, and supporting media engagement and stakeholder communications. From time to time they may be required to do some internal communications on an ad hoc basis. This person will add value through effective delivery, strong collaboration with global and local teams and ensuring communications are aligned to business priorities and brand narratives.

• Support the execution of the global communications strategy, translating direction into clear and effective communication plans and outputs
• Develop and deliver high-quality content across multiple channels, including press releases, media materials, leadership communications and digital content, including LinkedIn
• Ensure consistent messaging across Twinings and Ovaltine brands, aligned to key narratives (e.g. ethics, sustainability, wellness, innovation and heritage)
• Manage day-to-day media relations and customer queries, including supporting proactive outreach, handling enquiries, drafting responses and monitoring coverage
• Build and maintain effective working relationships with key internal stakeholders, including global functions and local market teams, to support communication needs
• Partner with Business Units and Functions to support local market activation, ensuring alignment with global strategy and standards
• Support the management of external agencies, ensuring delivery against agreed objectives, timelines and budgets
• Assist in the preparation and delivery of crisis communications, including drafting materials, maintaining processes and supporting issue management
• Monitor and evaluate communication activity, providing insights and recommendations to improve effectiveness
• Manage multiple projects simultaneously, ensuring delivery to deadlines and expected quality standards
• Manage the Global Twinings LinkedIn account and develops content for other social channels that can be used globally

Skills, Knowledge and Expertise

• Experience in corporate communications, PR, or a related field
• Proven experience delivering communication plans, campaigns and working with media
• Strong writing, editing and content development skills
• Experience working with internal stakeholders and supporting cross-functional collaboration in a complex matrixed organisation
• Experience managing multiple projects simultaneously in a structured way
• Experience working in a global or matrix organisation
• Exposure to media relations and external communications
• Knowledge of FMCG, sustainability or corporate communications topics, social media channels and how AI can support efficiencies

Benefits

• Yearly bonus based on personal contribution and financial performance
• Flexible working options
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
• Onsite Gym and Wellbeing Centre
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
• Pension scheme with your contributions matched for up to 10% of your salary
• Cycle to work scheme
• SimplyHealth Cash plan
• Onsite Staff shop and online staff discounts
• Access to LinkedIn Learning
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group.