Brand Experience Associate

At Innovative Trials, we don't just market our services—we tell the stories of patients, sites and sponsors, and help how people understand and experience clinical research. We're looking for a creative, curious, and proactive Brand Experience Associate who loves storytelling, isn't afraid to challenge the status quo, and enjoys turning industry insights into engaging content .and is just as keen to learn from the people around them.

This is not your typical marketing role. One day you might be interviewing a patient for a newsletter, the next you're researching emerging industry trends, supporting webinar campaigns, brainstorming bold new ideas with our Fractional Marketing Director, or creating social content that gets the industry talking.

If you're naturally curious, love learning, and enjoy bringing ideas to life, we'd love to meet you.

Essential:

• 1-2 years' experience in a marketing, communications or content role (agency or in-house).
• A track record of taking initiative and seeing ideas through, not just following instructions - happy to share examples at interview
• Excellent written communication skills.
• Strong organisational skills.
• Comfortable using Microsoft Office and Google Workspace.
• Experience managing social media platforms.
• Confident using Canva or similar design software.
• Comfortable working with CRM systems (or willing to learn).
• Confident using AI tools (ChatGPT, Copilot, etc.) to speed up research and drafting - while keeping content genuinely human, in line with our brand.

Desirable:

• Video editing experience.
• Email marketing experience.
• LinkedIn campaign experience.

Brand Storytelling

• Create engaging daily social media content across LinkedIn and other platforms.
• Develop graphics, posts, polls, videos and campaigns that reflect the Innovative Trials brand.
• Help maintain a consistent and engaging brand voice.

Newsletter & Thought Leadership

• Research industry news, trends and insights.
• Produce our bi-weekly newsletters with the support of the Fractional Marketing Director
• Interview internal experts to develop thought leadership content.
• Help identify topics that position Innovative Trials as an industry leader.

Linkedin Live & Event Support

• Coordinate webinar/linkedin live and conference logistics
• Upload and maintain webinar/Linkedin Live attendee data within our CRM.
• Ensure leads are accurately captured and assigned.
• Support post-webinar follow-up campaigns.

Industry Research

• Monitor developments across clinical research, patient recruitment and healthcare.
• Identify emerging trends and opportunities.
• Present ideas that help keep Innovative Trials ahead of the industry.
• Analyse and Report on monthly LinkedIn Analytics including competitor activity

Marketing Innovation

• Work closely with the Fractional Marketing Director on new campaigns and creative initiatives.
• Contribute fresh ideas for improving engagement, brand awareness and lead generation.
• Help test new marketing concepts and channels.
• Support special projects and new business initiatives.

CRM & Marketing Support

• Maintain accurate marketing data.
• Upload leads from webinars, conferences and events.
• Assist with campaign reporting.
• Support commercial activity where required.

• Competitive Salary
• Discretionary Bonus
• People’s Pension
• Healthcare
• Life Assurance
• Flexible Working
• Flu Jab
• 24 days Annual Leave plus Bank Holidays
• Long Service Rewards
• EV Car Scheme
• Recruitment Referral Programme
• Company Events
• Free Parking
• Cycle to Work Scheme
• Employee Assistance Program (EAP)