Account Manager, Client Leadership

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

2739 - Account Manager, Client Leadership

Role Summary and Impact

Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Joining the M&S account means stepping into a truly unique and influential role within our agency. You'll be working with one of the UK's most iconic and best-loved brands, a household name deeply woven into the fabric of British life. This isn't just about planning; it's about shaping the future of media for a brand with immense cultural resonance and commercial ambition.

We foster a highly collaborative environment with brilliant, forward-thinking clients who are not only engaged but genuinely enthusiastic about pushing boundaries. This partnership allows us to deliver truly exciting, market-leading work that sets industry benchmarks and drives significant impact.

Expect a role that is highly strategic, requiring deep analytical thinking, a keen commercial eye, and a flair for innovative solutions. We are consistently exploring new technologies, channels, and audience engagement models, ensuring your work remains at the cutting edge. Innovation is not just encouraged, it's expected.

Crucially, you'll have seamless access to a rich tapestry of agency expertise. You'll collaborate daily with our specialist teams in data science, advanced measurement & analytics, brand strategy, and consumer insights. This integrated approach empowers you to craft media plans that are not only creative and impactful but also deeply informed, measurable, and strategically sound.

About the role

You will be expected to demonstrate experience and knowledge in:

• Specify how to build and target audiences in addressable and non-addressable media and validate the approach to ensure that the defined audience can be reached at the scale required.
• Help design an approach that outlines how and where we will connect with defined audiences in media
• Support the team in designing the connections ecosystem & plan, working closely and collaboratively with channel specialists
• Day to day management of campaigns as a key liaison between clients and channel specialists

Designing measurement & testing framework to inform as well as measure and optimise campaigns

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• You show a breadth of understanding of all media channels and can confidently discuss the role they play within a comms strategy
• Have an interest in both brand and performance campaigns
• You have a strong knowledge of audience planning tools
• Ability to draw clear insights and implications for media (i.e. connecting the outputs of different insight systems successfully)
• Demonstrate a passion for media and understanding of what makes a great media campaign.
• You are confident in presenting with passion and conviction.
• You are excited to work as part of a team; immediate, wider department and specialists as required. Leading by example though presence and contribution. Taking the responsibility for working in a collaborative, inclusive way
• You demonstrate excellent attention to detail and accuracy in output and meeting deadlines.
• Demonstrate a proactive desire to continually improve own knowledge and wider skill set
• You are open minded, flexible and have a challenger mindset.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

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While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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