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Kennedys CRM Manager

Anthem Consulting

Anthem Consulting

Last Updated: 1/19/23

Job Description

CRM Systems role – brand new CRM Manager role in a growing team. Supporting the CRM Leader in the implementation of strategy, as well as overseeing projects.

This international law firm has a formidable reputation in its niche. It has grown significantly in recent years, boasts an open and collegiate partnership with a low staff turnover. In addition, it has investing heavily in growing its marketing function and has a supportive team where you would learn and grow. This newly created CRM Systems Manager role will manage a small team, and will be involved in a number of key initiatives as the firm changes the way it gathers and interprets data to support the Partners’ growth plans. Responsibilities include:

  • Manage the day-to-day data tasks in InterAction and improve the quality of data
  • Ensure data is segmented to drive highly targeted marketing communications and client reporting and underpin BD initiatives.
  • Contributing to CRM’s best practice documents. Suggesting process improvements, new features and third party software.
  • Conduct training and guidance to ensure InterAction best practice is adhered to, and data is GDPR compliant.
  • Manage the day to day workload and effectively prioritise tasks for the data stewards. Ensure quality controls are in place for the team.

The successful candidate will have in-depth experience of using InterAction (essential). Current/recent line management experience is also essential. You should also demonstrate the ability to act as a trusted advisor to senior stakeholders across the business, alongside the tenacity to see projects through from beginning to end. The firm offers a great working environment and culture, and lives and breathes its values. It’s a great place to work and also offers hybrid working.

Company Details

London, London, United Kingdom
Anthem Consulting is a boutique recruitment consultancy specialising in the recruitment of marketing and business development professionals in the Professional Services sector. Anthem provides recruitment and search capability at all levels across legal, accountancy, property, management consultancy, the built environment and professional bodies. We work with skilled professionals across&nb...