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Key Account Manager

Key Account Manager

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I am looking for a Key Account Manager to join a growing, dynamic team. This role is crucial in supporting our sales targets, maintaining a positive client experience, and ensuring the provision of accurate and timely information to our clients.

Day-to-day of the role for the Key Account Manager:

  • Conducting software solution demonstrations to prospective clients.
  • Providing training to new and existing clients, ensuring they are well-equipped to use our systems.
  • Setting up client access to systems and managing their onboarding process.
  • Communicating with clients via telephone, email, and video conferencing tools.
  • Assisting the Sales Manager with various duties, which may include liaising with external suppliers and monitoring customer feedback.
  • Identifying opportunities to upsell to clients additional add Ons.
  • Completing supplier assessment forms and responding to sales/administrative enquiries to secure orders.

Required Skills & Qualifications for the Key Account Manager:

  • Comfortable with technology and able to learn new systems quickly.
  • Capable of managing own workload independently.
  • Excellent communication skills, both oral and written.
  • Detail-oriented with a focus on continuous improvement.
  • Proficient in Microsoft Office Suite.
  • Experience in a sales environment is advantageous however great customer service experience is KEY!
  • Knowledge of the ISO market and experience demonstrating or promoting software solutions will be considered a plus.

Benefits of the Key Account Manager:

  • Salary £30000.
  • Excellent career growth with a growing company
  • Company performance bonus
  • Generous holiday
  • Hybrid working available (based in Kent)
  • Free parking
  • A supportive and friendly team environment.
  • A dynamic and innovative organisation that values and encourages new ideas.
Job Overview
Category
Category not defined
Offered Salary
GBP30,000 - 30,000 Per YEAR
Job Location
West Malling, Kent
Job Type
Permanent
Consultant