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Digital Support Apprentice

Digital Support Apprentice

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The OCS workforce is made up of 50,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to their clients.

Overview:

OCS Group are recruiting for a Digital Support Apprentice to support their contract delivery team working with the Scottish Police Authority (SPA). The role is an exciting new position to support the project management team in delivering maintenance project works throughout the estate.

Responsibilities:

  • Being a first point of contact for customers, in person, via email and on the telephone, handling direct enquiries from the client, line management, and supply chain
  • Logging jobs and raising PO’s on their job booking system – Concept
  • Accurate updating of Concept system: LOC codes/Cost Code check/amend. In doing so, you will be a superuser in the Concept job system by the end of your apprenticeship
  • Providing digital support to Accounts Payable to resolve supplier invoice queries and solve problems
  • Supporting the project team through the estimating and tender process
  • Ensuring agreed timescales for the invoicing process are met
  • Ensuring that the correct documentation and process procedures are complied with when processing invoices
  • Working proactively to reduce current level and ageing of delegated contract’s WIP
  • Chasing supplier invoices when required to ensure timeous invoicing

Required skills:

  • Proven experience in a similar role advantageous but not necessary
  • Good PC skills, including Excel
  • Ability to work using own initiative and as part of the wider team
  • Excellent communication skills

Salary:

£18,000 per annum

Working hours:

Monday to Friday, 8am – 4:30pm

Benefits:

  • Fresh fruit every day
  • Pension
  • Generous annual leave

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Job Overview
Category
Category not defined
Offered Salary
GBP18,000 - 18,000 Per YEAR
Job Location
Glasgow, Lanarkshire
Job Type
Permanent
Consultant