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Digital Services Manager

Money Advice Trust

Money Advice Trust

Last Updated: 11/06/22

Job Description

Digital Services Manager
Birmingham, West Midlands

Are you passionate about digital and about helping people?

This is an exciting opportunity to join the Client Experience team at the Money Advice Trust, the charity that runs Business and National Debtline. We have provided digital advice services to people in debt for many years and have come a long way. We now need someone to help us achieve our ambitious plans for the next phase of our digital vision.

- Circa £36,000 per annum
- Generous pension, 37 days annual leave and great benefits
- Large and brand-new office in Tricorn House, Birmingham, but great flexibility to homework

We are looking for someone with experience in, and passion for, digital services – from SEO to accessibility and content to user experience and analytics. You will be the Product Owner of the sites, with a key role in shaping what our sites do for clients, what they look like and how they are managed behind the scenes.

You will work closely with our Information and Insight teams, reporting to the Head of Client Experience and line managing your own dedicated developer team, including a digital marketing apprentice.

Millions of people need our help with debt advice and we want our digital services to meet their needs and deliver outcomes that change people’s lives. Are you?

- Driven
- Positive
- Pragmatic
- Knowledgeable

We want to hear from you!

In return, you’ll receive a generous package, flexibility and a culture that values balance, support and innovation.

To apply, please click apply and include a covering letter that explains how you meet each of the criteria in the Job Description.

The closing date for applications is 16th March 2022.
Interviews will be held the w/c 21st of March 2022.


We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for six months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website.

Unfortunately, due to the expected volume of interest for this role, we will not be able to respond to each application. Therefore, if you have not been contacted on the shortlist date, you have been unsuccessful on this occasion, but we may keep your details on file for future roles that may be of interest.

Other organisations may call this role Marketing Manager, Campaign Manager, Digital Campaign Manager, Marketing Campaign Manager, or Senior Digital Marketing Executive.

Webrecruit and Money Advice Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as our Digital Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.



Company Details

London, London, United Kingdom
The Money Advice Trust helps people across the UK to tackle their debts and manage their money with confidence.