Communications Officer
Chatham, Kent, United Kingdom

Job Summary

Occupation Charity/Not for Profit
Specialty Communications Executive
Salary £26,000 – £29,000 yearly
Position Type Permanent
Work Environment Hybrid Working
Location Rochester, Kent, United Kingdom
Visa Sponsorship No

Job Description

Last Update: 6/08/23
Communications Officer

Location Rochester Airport, Kent
Contract: Full time, Permanent
Salary £26,000 - £29,000

As Communications Officer you'll be joining a small but talented and ambitious Communications Team, to play a leading role in raising brand awareness and increasing engagement with existing and new audiences around our life-saving work and new Five-Year Strategy - Working Together to Save More Lives.

You’ll be a self-motivated, organised and creative individual looking to make a big difference within the communities we serve and working with peers across the UK to help champion the work of the air ambulance community.

Main responsibilities:

  • Support on the development and effective implementation of a staff intranet through SharePoint
  • Support the CEO and Senior Leadership Team’s internal communications, including writing and distributing a weekly internal digital newsletter.
  • Develop and deliver impactful communications and campaigns across a variety of channels, including externally with engaging media stakeholders, to inspire the public to support us, through to internally engaging and motivating our teams.
  • Build relationships with key stakeholders across the Charity to have a finger on the pulse of the organisation's internal communications needs and feed these into our communication plans.
  • Work closely with HR to develop communications around our recruitment and onboarding process.
  • Tailor communications effectively for various audience groups including media, supporters, high value givers, Trustees, volunteers and staff, split across the three KSS bases.
  • Working with the wider MarComms Team, lead on generating and developing content for our communications and campaigns, including photography, videos, crew and patient quotes.
  • Measure, track and evaluate our communications activities, and provide a monthly report on successes and areas for development.
  • Undertake other duties relevant to the post and, where necessary, assist with other areas of work as required

About you:

  • Experience in implementing and managing an intranet site, ideally on Sharepoint
  • Experience in advising colleagues in communications approach, ensuring all messaging is consistent and actively underpins strategic goals
  • Experience of developing and deliver engaging and impactful campaigns across a variety of channels
  • Experience of building and nurturing stakeholder relationships
  • Experience of translating complex messages and updates into simple, accessible communications
  • Experience of managing a busy workload and being able to prioritise tasks accordingly
  • Knowledge or interest in the charity sector and air ambulance sector

About KSS:

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,200 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes

Additional Information:

The closing date for this role is Friday 2nd June 2023. However, the role may close prior to this date if a suitable candidate is found.


  • 33 days annual leave rising with service
  • Occupational/Enhanced Sick Pay
  • Enhanced Parental Leave
  • Access to the Blue Light Card and Blue Light Events
  • Access to the Wellbeing Hub
  • Money Purchase Pension Scheme
  • Group Life Assurance Cover
  • Group Income Protection Cover
  • Critical Illness Cover
  • Employee Assistance Programmes
  • Hybrid working
  • Development opportunities

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