Media & Communications Coordinator

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.

Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

Happy to talk about flexible working.

The Impact You Will Have:

You will lead the delivery of communications, campaigns and partnerships, whilst championing and developing the publicity function. You will amplify the reach of the charity’s key messages and missing person case publicity appeals, using a digital first approach.

The charity is often approached by TV production companies, journalists and podcasters and you will be responsible for considering the right opportunities to enable people with lived experience of missing to tell their stories. You will also play a key role in making the best of pro bono publicity opportunities to grow awareness of the charity and appeals for missing people.

Media & Communications Coordinator Requirements:


• Significant experience of working in a press or communications team
• Demonstrable experience of copywriting and developing communications for organisations
• Experience of handling complex and sensitive situations
• Experience in managing relationships with key stakeholders and a wide-variety of partners
• Excellent copywriting skills
• The ability to work confidently and assertively with internal colleagues and external contacts and stakeholders
• Excellent communication skills, both formal and informal, in writing and with presentations

Location: Mortlake, South West London (flexible working considered)
Contract Type: Permanent, 35 hours per week
Salary: £25,000 to £27,000 per annum,

Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 25 days annual leave per annum/pro rata plus statutory holidays plus 1 day birthday leave• Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*• Additional paternity pay*• Additional sick pay*• Eye care vouchers* available after probation period passed

For further details, please see attached person specification/job description once you click apply.

Closing date: 23:59 on 03/04/2022. We reserve the right to close the advert early if we have sufficient interest.

Interviews: 12-13/04/2022

Start date: date tbc

You may have experience of the following: Communications Coordinator, Social Media, Digital Marketing Coordinator, Online Marketing, Marketing Assistant, PR Coordinator, Social Media Administrator, Media Executive, Marketing Co-Ordinator, Publicity, Marketing Associate, NFP, Third Sector, Charities etc.

Ref: 108 338