Senior Account Manager

London SE1

Salary: £50,000 per annum

Full time role - Hybrid working pattern

We are currently recruiting for a Senior Account Manager for a global creative and dynamic marketing and events agency based in London SE1 area. Funky offices, collaborative, buzzy environment

As Senior Account Manager you will collaborate with Account Directors/Senior Account Directors and cross-functional teams to develop the plans and objectives for clients and their various divisions. In this role, you will support the extended project team on the planning and development of the relationship with clients. In addition, oversee the execution of individual projects, taking responsibility for ensuring that agency output adheres to client objectives, meets client deadlines, and achieves agency quality standards.

Key requirements:

Primary Focus

• Be the client’s principal point of contact, albeit they will always be supported at a senior level by either an Account Director or Senior Account Director
• Write and successfully fulfil growth plans in conjunction with Account Director/Senior Account Director
• Responsible for ensuring the project/event team are briefed effectively and efficiently with relevant team.
• Responsible for the profitability of each project within your account with the support and supervision of the relevant Account Director or Senior Account Director.
• Be a champion of each client’s business within the agency. Understanding their products, business priorities/objectives and wider industry sector
• Write and send a statement of work to the client (this can be in collaboration with Integrated Production, but it is ultimately your responsibility to ensure it is created, sent and agreed to by the client). This must be approved by AD/SAD before presented to the client.
• Generate solutions to our clients’ most pressing business and brand objectives through effective management of resources and solutions.
• Responsible for the nurturing, retention, and growth of specifically allocated client accounts. This includes identifying proactive opportunities and delivery of account plans and stretch targets.
• Provide the client with a consultancy service, offering expert knowledge of how the client’s objectives can be realised through the event and brand experience medium. This might require challenging the client’s brief, proactive solutions, competitor analysis and Global industry knowledge.
• Responsible for the profitability of the account
• Responsible for working on but not necessarily leading new account opportunity pitches, as well as on-boarding new accounts in conjunction with the other team members across the company.
• Harnessing of project teams to pitch and deliver events and brand experiences for the client to the highest standard.
• Responsible for managing direct reports (if applicable)
• Responsible for the writing of creative concept briefs with input from the Strategy department (and creative when appropriate) and is informed on design briefs.

Your Background, Skills & Experience

• At least 3 years’ experience in a marketing and events agency environment in an account management or operational role
• Strong attention to detail
• Strong communications skills
• Strong analytical skills
• Ability to juggle multiple projects simultaneously and support several internal resources.
• Managerial skills
• Excellent client relationship management skills
• Experience working with clients - global brands in the IT sector would be a distinct advantage
• Budget management experience
• Knowledge of the role of events and brand experiences in a broader business context to aid the development of relationships with clients from supplier to business partner.