Account Director / Senior Account Manager / Senior Account Director / Digital Product Manager

Our client are a Digital Agency who are working with one of the biggest brands in the world who are undergoing a new website relaunch, ecommerce platform and a new suite of Adobe products in numerous European markets. We're primarily looking for someone with good agency/client service experience and digital/tech knowledge ie worked on previous website relaunches, ecommerce platforms etc is highly desirable.

Skills & Experience:

• Significant background in Account Management ideally coming with a Senior Account Manager background, and/or Account Management teams leadership experience.
• A Digital Product manager who has been heavily focused on relationship or client management, could be suitable as well.
• Demonstrated high level of exposure to multisector and international environments and ability to effectively liaise with both internal and external stakeholders of all sorts of cultures and backgrounds
• Experience within the FMCG/Tobacco industry is preferred
• Impeccable knowledge of digital marketing and the key digital channels and their challenges e.g. CRO, SEO,eCRM, Adobe Commerce/Magento, Adobe Target, Adobe Experience Manager and digital content.
• Good knowledge of digital analytics and associated tools
• A firm understanding of ecommerce and the challenges particular to online retail
• Full understanding of entire end-to-end digital marketing process from client strategic requirement to delivery cross-channels.
• Relevant experience in an Agency environment is a big advantage.
• Experience in working alongside data teams (analysts, data scientists) to deliver their role.
• A foundational understanding of key concepts, statistics, machine learning, databases, APIs.
• Understands where and when to leverage data. Knows which SME to discuss different topics with.
• Understanding of organization technologies available and how to use key systems
• Ability in sourcing/capturing problem statement/client objectives
• Pre-empts/identifies opportunities for technology
• Proven experience in developing and managing effective and efficient Client Services Teams
• Experience in managing client profitability, targets and generating income
• Proven experience in developing and maintaining excellent inter-departmental working relationships and practices with internal teams
• Proven ability to delegate and oversee multiple projects ensuring consistent delivery on time and budget

Account Director / Senior Account Manager / Senior Account Director / Digital Product Manager

#INDTECH