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Digital Account Director / Product Manager - Digital Agency
London, London, United Kingdom

Job Summary

Occupation Agency
Specialty Digital Account Director
Salary £375 – £380 yearly
Location London, London, United Kingdom
Visa Sponsorship No

Job Description

Last Update: 11/16/23

Account Director / Senior Account Manager / Senior Account Director / Digital Product Manager

Our client are a Digital Agency who are working with one of the biggest brands in the world who are undergoing a new website relaunch, ecommerce platform and a new suite of Adobe products in numerous European markets. We're primarily looking for someone with good agency/client service experience and digital/tech knowledge ie worked on previous website relaunches, ecommerce platforms etc is highly desirable.

Skills & Experience:

  • Significant background in Account Management ideally coming with a Senior Account Manager background, and/or Account Management teams leadership experience.
  • A Digital Product manager who has been heavily focused on relationship or client management, could be suitable as well.
  • Demonstrated high level of exposure to multisector and international environments and ability to effectively liaise with both internal and external stakeholders of all sorts of cultures and backgrounds
  • Experience within the FMCG/Tobacco industry is preferred
  • Impeccable knowledge of digital marketing and the key digital channels and their challenges e.g. CRO, SEO,eCRM, Adobe Commerce/Magento, Adobe Target, Adobe Experience Manager and digital content.
  • Good knowledge of digital analytics and associated tools
  • A firm understanding of ecommerce and the challenges particular to online retail
  • Full understanding of entire end-to-end digital marketing process from client strategic requirement to delivery cross-channels.
  • Relevant experience in an Agency environment is a big advantage.
  • Experience in working alongside data teams (analysts, data scientists) to deliver their role.
  • A foundational understanding of key concepts, statistics, machine learning, databases, APIs.
  • Understands where and when to leverage data. Knows which SME to discuss different topics with.
  • Understanding of organization technologies available and how to use key systems
  • Ability in sourcing/capturing problem statement/client objectives
  • Pre-empts/identifies opportunities for technology
  • Proven experience in developing and managing effective and efficient Client Services Teams
  • Experience in managing client profitability, targets and generating income
  • Proven experience in developing and maintaining excellent inter-departmental working relationships and practices with internal teams
  • Proven ability to delegate and oversee multiple projects ensuring consistent delivery on time and budget

Account Director / Senior Account Manager / Senior Account Director / Digital Product Manager