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Account Manager

£26,000 – £34,000 yearly

OST Digital

OST Digital

Last Updated: 12/03/21

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Job Description

Account Manager
Job description

Account Managers (AM) fill a pivotal role between the Client Services Team and the Operations team. They are responsible for agreeing the required services with the client and then ensuring that the Operations teams delivers them on time, on brief and on budget.

At the core of the AM role is the creation and management of an effective Project Plan. By advising the AD and client on the planned timeline and deliverables for each service, the AM ensures that client expectations are realistic and fulfilled.

Specific responsibilities include:

  • Supporting the AD in strategy discussions and planning meetings with clients.
  • Creating and managing project plans to deliver services on time, on brief and on budget.
  • Managing client communications around service delivery (while the AD manages the client relationship).
  • Liaising with the Operations team to ensure that services are delivered according to agreed plans.
  • Preparing monthly reports (with input from Ops Team) and presenting reports with the AD.
  • Contributing to Client Services Team meetings.

Required skills include:

  • Excellent knowledge of social media and digital marketing
  • Excellent project management skills
  • Strong analytical and numerical skills
  • Good interpersonal skills

Salary Range - £ 26,000 - £34,000

Company Details

Comberton, Cambridgeshire, United Kingdom
We are a multi-award-winning social media agency that provides high-quality social media, content marketing and social advertising services for a global client-base.