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Marketing Services Director

Alexander James Recruitment
London (Central), London (Greater)
£70 - 100k plus bonus, plus great benefits
Closing date
3 Sep 2021

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Industry Sector
Marketing Agency, Agency
Marketing Disciplines
Marketing, PR and Communications
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Job Details

Our client is a multi-award-winning B2B technology PR and marketing consultancy. Well, that’s how they position themselves. In reality, they’re a B2B technology PR consultancy with marketing services capabilities. That, fundamentally, is what we’re looking to help them with this important strategic hire of a Marketing Services Director.

Over the past 18 months, they have developed a series of marketing bolt-on products, offered to their existing clients. These include social media, video and design and marketing automation consultancy. They’ve developed some traction, but it’s time for them to really focus on this critical offering – both broadening it, and investing in dedicated resource.  To achieve this they are bringing in a proven specialist to the board-level position of Marketing Services Director to help them develop a fully integrated marketing services offer and build a team that matches the quality they have across the business.

The role

Theyr’re looking for a senior, proven B2B marketing leader to join the board as Marketing Services Director. They want that individual to build a market-leading tech B2B marketing services capability and team – defining and building products, winning and retaining revenues and supporting clients with the planning, build and execution of programmes. Critically, they want to fuse this capability with their PR consultancy to create a fully integrated offer, rather than have it as an ‘add-on’.  There is also the plan and resource in place to hire a team member in year one.

Main job functions

  • Leadership of  Marketing Services stream
  • Setting and achieving the stream’s annual financial targets
  • Provide exemplary client consultancy and work with all relevant account teams to sustain extremely high client satisfaction
  • Be the driving force for new business development in your stream and across other streams of business
  • Drive stream marketing 
  • Develop and grow clients and accounts, identifying and converting revenue-generating opportunities
  • Recruit and develop a team of talented, diverse individuals, integrated with the rest of the business
  • Provide mentoring support to at least one member of the team

The candidate

  • In-depth, senior level experience in related roles (marketing experience essential, agency preferred)
  • In-depth understanding and experience of the technology marketing and demand generation landscape and a track record of success working in the broader sector
  • Extensive experience of direct client liaison, developing strong working relationships and effective commercial management
  • Proven ability in the management of people, creating a team ethic to deliver against client and company goals and of guiding and coaching team members to success
  • Strong track record of identifying, pitching for and winning new business, identifying and converting organic opportunities within existing clients
  • Demonstrable experience of creating and developing client strategies and creatives, and overseeing their successful execution
  • Can advise on SEO, CRM, marketing automation, paid, social media and digital marketing strategy and tactics with client marketing teams – and lead agency team implementation
  • Has a firm understanding of agency financial systems and the impact they have on revenues and agency profitability
  • Has the ability to build rapport quickly – brings a broad range of contacts that can help drive client/business opportunities
  • Strong spoken and written communication skills, with excellent spelling and grammar
  • Motivated to learn
  • Is comfortable, articulate and eloquent in presenting in new business situations
  • A successful negotiator
  • Willing to promote and follow the workplace values (expert, driven, curious, supportive, genuine)

As well as a very competitive salary there will be an annual bonus, discretionary bonus, flexible working, contributory pension, early/late passes, great social events ... and oh so much more!


In the world of top-level PR and Communications it's Alexander James.

A keen appreciation and understanding of people is the Alexander James seal of excellence. It helps explain why we’ve established such an enviable track record over a period of 10 years in PR and Communications recruitment.


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