Head of Digital Product

Location
Homeworking
Salary
£70000.00 - £85000.00 per annum + Car allowance, bonus scheme
Posted
26 Apr 2021
Closes
10 May 2021
Ref
3972420
Marketing Disciplines
Product Development
Industry Sector
Digital / Online
Contract Type
Permanent
Work Experience Level
Head of
Agency-side or Client-side
Client Side



Your new company

A leading financial services company who have experienced a period of strong and sustained growth, and are now looking to expand. With offices all over the UK, this role also offers the opportunity to work remotely or through a hybrid way of working, which ever suits you best.

RESPONSIBILITIES


  • Own the Lending product suite through strategy, design, specification, build, launch and ongoing manufacture
  • Work with the COO and wider group leadership team to ensure products are aligned with and deliver on group strategic objectives
  • Agree the financial forecasts for the products and own the P&L performance
  • Coordinate with senior stakeholders to offer and integrate Lending products across the wider business via suitable channels
  • Work with marketing function to ensure the Lending products roadmaps are aligned and supported with campaign and acquisition activity
  • Work with shared services functions across the group to ensure optimal operating and service models to support Lending products
  • Provide clear decision making to change delivery teams, centred on the product and the customer needs, conscious of company objectives
  • Deliver an operational product journey in line with all Legislative and Regulatory requirements, as well as commercial objectives.
  • Ensure that all product developments are communicated as necessary across all Group support and operational functions.

  • 10. Attendee at Exco meetings and inputting into any appropriate governance committees as defined


    DELIVERABLES


  • Formulate and deliver Lending products strategy and operational delivery
  • Oversee the creation and delivery of the Lending products roadmap, creating appropriate roadmaps to deliver strategic vision
  • Develop and oversee the Lending products operating and service model, liaising with stakeholders as required
  • Deliver P&L targets for Lending products
  • Support the delivery of customer acquisition and retention targets for Lending products through the marketing function
  • Ensure the lending products offered are fit for purpose in line with target customer's circumstances - focusing on sustainable affordability and creditworthiness and challenging any gaps in approach
  • Pro-actively manage all functional resources to ensure customer service expectations are met.
  • Effectively use available MI to direct and drive operational activities, prioritising actions to meet strategic direction and customer needs.
  • Effectively communicate, influence, and drive product performance in meeting the strategic plan.

  • 10. Monitor and review product performance results achieved in-line with the plan ensuring any specific actions are agreed and evidenced.


    ROLE REQUIREMENTS

    • Excellent communication and leadership skills
    • IT literate (able to learn new systems, and use word and excel to good level)
    • Able to manage remotely
    • Flexible approach to work
    • Strategic understanding: able to extract, formulate, communicate and uphold strategic objectives
    • Commercially-focused: able to identify and uphold commercial imperatives across disciplines
    • In-depth understanding of consumer lending and associated financial products, processes, conventions, rules and regulations


    What you'll get in return

    On top of a salary package of up to £85k + a car allowance of £6k, this company also offers a great pension scheme contribution, 25 days holiday and a bonus scheme.

    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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