Getting lawyers to input onto a CRM database is about as much fun as pulling teeth. It's slow, it's painful and unless it's done correctly first time it can cause massive problems for further down the line.
What if you had a way round this and managed to get high quality data coming through? What do you then do with it? What outcomes can you point towards, what follow ups can you implement when you have a constant stream of high quality, vetted data coming from your law firm?
If that is a question that gets you going, if you can turn that data into further actions to be taken which will drive the bottom line then I have the CRM Manager job for you.
A fantastic opportunity with a top law firm which requires someone who no longer wants to implement and train CRM but instead analyse and report on data. Ideally you will have worked with Interaction previously, a professional services background will be important and you must be able to get into Birmingham once or twice a week for team meetings. The challenge with this role is to create and develop a series of reports from the data coming through which will be of benefit across the firm.
This would be a great role for a CRM executive who feels ready for the step up or potentially for an existing manager who wants to add more value to the bottom line in an innovative firm.