Direct Recruitment


£30K to £35K
19 Jan 2021
16 Feb 2021
Marketing Disciplines
Industry Sector
Agency, Marketing Agency
Contract Type
Work Experience Level
Agency-side or Client-side
Agency Side
Job Role

Strategist (CX / Customer Experience) 

£30-35K London

Strategist (Customer Experience / CX) – London – £30K to £35K

Exciting opportunity to work at an agency that specialises in CX.

This marketing agency has won numerous awards and has also recently won a significant amount of new business. It really is a great place to work and they have an exceptional strategy team - so if you are looking to take your next step up and are keen to learn from some of the best this is a really inspiring  place to be. 

The role

  • You will work one of the agency’s key CX accounts - developing strategies across various customer engagement channels including DM, EM, mobile, digital advertising, web and social
  • You will deliver strategic thinking, help to create award winning and effective marketing communications, plan end-to-end customer journeys, and support creative development on the account.
  • Work closely with teams including data, UX and creative
  • Present ideas, solutions and strategies - inspiring and exciting clients

Experience and skills

  • You have good planning and strategy experience, either integrated or focussed on customer experience planning
  • You have the ability to work across both strategic and creative briefs.
  • You are passionate about customer engagement / CX and have an interest in new developments and innovations.
  • You are an experienced, confident and articulate presenter who is accustomed to building strong relationships within an agency and with clients.
  • Some research experience would also be helpful for this role.

The salary for this role is up to £30-35K plus good benefits, great offices and environment and the chance to work at a leading and award-winning agency. 

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