Intelligent People Ltd

Senior Product Manager - IT Service Management

Location
Homeworking
Salary
£80000 - £105000 per annum
Posted
14 Jan 2021
Closes
11 Feb 2021
Ref
JC8712
Marketing Disciplines
B2B
Industry Sector
IT / Technology
Contract Type
Permanent
Work Experience Level
Manager
Agency-side or Client-side
Client Side
Job Role
Product Manager
Senior Product Manager / Senior Technical Product Manager / Software Product Manager needed by a successful global ISV.

The Senior Product Manager / Senior Technical Product Manager / Software Product Manager will take over some existing products, services and capability's and forge them into an integrated product suite that allows IT support teams (2nd & 3rd in particular) to diagnose, prioritise, track and resolve issues in the most effective manner.

The Senior Product Manager / Senior Technical Product Manager / Software Product Manager will:

*Lead the ideation and the launch of product features to build the next generation of the products
*Re skin existing products to build out a comprehensive, seamless product suite
*Engage with customers to understand how the product is helping large organizations to improve digital employee experience
*Document new features, train key partners, sales engineers and consultants about new releases, support product marketing during the launch of products.
*Lead on competitor analysis ensuring innovation and continuous improvement

The Senior Product Manager / Senior Technical Product Manager / Software Product Manager
must have:

*Extensive experience within an ITSM solution company or digital enterprise software Product management role
*Full product life cycle experience
*Strong communication skills
*Experience working closely with engineering teams
*Experience with Service Desk, Service Management or related products used by IT or Development Teams

Intelligent People is a specialist Senior Product Manager recruitment agency.


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