Are you ready to make a significant impact on digital marketing campaigns? Would you like to work for a company that promotes a healthy work life balance, and rewards their employees through profit share and bonuses? If so join the dynamic team at Iconic Digital and help businesses thrive in the online realm. Iconic Digital are on a mission to find a talented Account Manager who can take their clients’ brands to new heights.

About the Company:

Iconic Digital is a renowned full-service digital marketing agency based in Wallington, Surrey. Their dedicated team of experts specialise in driving business growth by leveraging the power of online marketing strategies. With a passion for excellence and innovation, they deliver exceptional results for a diverse range of clients across various industries.

The Role:

As an Account Manager, you will play a crucial role in managing and developing relationships with clients, overseeing their digital marketing campaigns, and providing expert guidance to enhance their brands’ performance. Your deep understanding of marketing principles and digital tools will be instrumental in contributing to clients’ long-term success.

What’s on Offer:

• On-site parking for convenience
• Profit sharing to reward your contributions
• Monday to Friday schedule for a healthy work-life balance
• Supplemental pay types: bonus scheme, loyalty bonus, performance bonus, yearly bonus
• Opportunity for growth and career advancement

Responsibilities:

• Serve as the primary point of contact for clients, addressing their digital management needs
• Establish and nurture strong, long-term client relationships through regular communication
• Manage workload efficiently, ensuring client-specific requirements are met across all digital marketing aspects
• Collaborate closely with a talented team, sharing work, client insights, and effective communication
• Propose, design, and execute digital projects to maximise customer return on investment (ROI)
• Respond promptly and effectively to client queries, ensuring exceptional customer service
• Optimise web content to drive traffic and enhance search engine optimization (SEO)
• Generate insightful reports on web performance metrics and analyse the success of digital campaigns
• Stay up-to-date with the latest trends and advancements in digital technology
• Oversee a team of account managers, monitoring deadlines and ensuring high-quality deliverables

Requirements:

• Proven work experience as an Account Manager or call center operator
• Hands-on experience with SEO/SEM or CRM software
• Proficiency in implementing and optimising Google AdWords campaigns
• In-depth understanding of online marketing tools and social media platforms
• Customer service and account management experience
• Excellent verbal and written communication skills
• Strong analytical capabilities
• BSc degree in Marketing or relevant field

Person Specification:

• 1-2 years of experience working with agencies or in-house creative teams
• Proven track record in project or account management
• Thrive in a fast-paced marketing environment
• Confident, energetic approach
• Excellent communication, organisational, and multitasking skills
• Meticulous attention to detail
• Creativity and design-oriented mindset
• Proficient in various PC skills, including Google Ads, Canva, CRM, CMS, Hootsuite, and email campaign marketing platforms

Education and Experience:

• A-Level or equivalent education preferred
• Minimum 1 year of experience in account management and sales

Ready to join the team and make a difference?

If you are a motivated and results-driven professional with a passion for digital marketing, apply now to be considered for this exciting role. Help Iconic Digital to elevate their clients’ brands and unlock their online potential. Together, we’ll achieve greatness!

To apply, please attach your CV to the link provided.

Note: We value diversity and encourage applicants from all backgrounds to apply. Only candidates selected for an interview will be contacted. Thank you for your understanding.