CRM Database Manager

London (Greater)
Up to £60,000
28 Sep 2018
26 Oct 2018
Marketing Disciplines
CRM, Database
Contract Type
Work Experience Level
Executive, Manager
Agency-side or Client-side
Client Side
Job Role
CRM Manager

Job title: CRM Database Manager

Salary: Up to £60,000

Location: London

Sector: Legal


A CRM Database (InterAction) Manager is being sought by this top 20 international law firm to join its M&BD department. The role has a global remit and presents the opportunity to drive and shape how the firm uses its CRM database (InterAction) and will oversee the day-to-day running of the database, working closely with the international marketing and business development team. Responsibilities will include:

  • Reviewing the firm’s current position utilising InterAction and put development plans in place to support marketing and business development goals;
  • Providing data management of the CRM system and determining ways to organise, store, prioritise and archive data;
  • Running/creating searches dependent on user requirements and providing regular reports on the database and mailings;
  • Supporting and creating best practice for the firm to manage email communications;
  • Providing advice and support to the global firm, and training across different levels.

This role requires a candidate that meets the following requirements:

  • Proven track record of working with CRM system (Ideally InterAction) with successful user implementation;
  • Understanding of BD strategies and CRM processes within a professional services environment (advantageous);
  • Ability to influence and promote the use of the CRM system in a global organisation;
  • Knowledge of CRM integrated, web-based marketing technology platforms.

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