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Digital Coordinator

Digital Coordinator

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Catch 22 are recruiting for a Digital Coordinator on behalf of our Client, either based out of their office in Birmingham or London. This is a temporary role for 6 months. 

Duties:

System support

  • General administrative support & systems admin support.
  • Assisting with Rooming Booking system queries including system admin, user account set-up and role security.
  • Day-to-day management of JIRA system tickets.
  • Support with system training and production and maintenance of training materials.
  • Ensuring the related processes are followed and kept up to date including trackers and email template standard responses.
  • Handle queries in person, over the phone/MS Teams and email.
  • Ensure change control process are followed when required.
  • Ensure response deadlines are met, and urgent matters escalated.

Admin support

  • Provide admin support to the digital team as required including setting up meetings, taking actions, managing actions logs, agendas and related activities.
  • Admin support as required on the delivery of key digital products.
  • Attend meetings as and when required and provide support.
  • Support with the coordination of key reports in line with monthly meeting cadence.
  • Coordinate key digital team trackers, ensuring they are kept up to date by all managers.
  • Continually engage with development and training opportunities.

Requirements:

  • A relevant professional qualification or Qualified by experience (Essential)
  • Experience of working within a similar role (at least 1 year)
  • Excellent customer service (Essential)
  • Strong Word, Excel and Powerpoint skills.
  • Confident in using various databases.
  • Experience of systems training and query handling (Desirable)
  • Experience of providing system admin support (Essential)

Salary: £19-£25k per annum depending on experience (will be paid hourly)

Hours: 37.5 Monday to Friday – Hybrid Working. You will be required to go to your nearest site (Birmingham or London).

If this role is of interest, please contact Paige Smith: or call .

Job Overview
Category
Category not defined
Offered Salary
GBP12.00 - 14.00 Per HOUR
Job Type
Consultant