Marketing Manager - Customer

London (Central), London (Greater)
£55,000 - £65,000 per annum
18 May 2018
15 Jun 2018
Contract Type
Work Experience Level
Agency-side or Client-side
Client Side
Job Role

Marketing Manager - Customer

This FinTech global business have revolutionised accounting for small businesses since it's humble begininnings in 2010. Currently the UK's 7th fastest growing Tech company, acquiring 100s of new customers every month and is growing by 100% every year, with no plans to stop. With offices in London, America, Sydney, Cape Town, Paris and many more there is scope for travel and further development globally.

With this continuing growth in mind this business have created a brand new role, Customer Marketing Manager to report directly into the CMO. This is a key hire for the business, focusing on the customers journey, including onboarding, project success, retention and upsell/ cross sell to maximise ROI. You will also be a key stakeholder ensuring that communication and productivity is achieved between the sales and account teams.

Key responisbilities of the Customer Marketing Manager:

  • To be apart of the ever developing strategy of CRM management, including customer segmentation and delivery
  • Take ownership of the success of the business customers (onboarding, project success, retention, upsell/ cross sell
  • Drive opportunities to upsell/ cross sell by utilising different channels (events, webinars, sms, email marketing, newsletters)
  • To always strive for the best practices by investing in research to find new methods to keep up with competition
  • Develop and implement tailored content marketing programs that provide value across the business

Desirable skills/ experience

  • To have delivered B2B CRM campaigns 
  • To have worked within a customer success environment ideally within a Technology/ SaaS background
  • Able to set strategy/ key deliverables and be very hands to deliver these results
  • To have managed a small team

If this seems like a position you would like to know more about please apply today.

**Please note, due to a high number of applications expected, only the successful candidates will be contacted**

Apply for Marketing Manager - Customer

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 4MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Only Marketing Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Only Marketing Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs