Customer Lifecycle Manager

Location
England, Kent
Salary
Up to £30000.00 per annum
Posted
09 Jan 2018
Closes
06 Feb 2018
Ref
JO0000000451
Marketing Disciplines
B2B
Industry Sector
FMCG
Contract Type
Permanent
Work Experience Level
Manager
Agency-side or Client-side
Client Side

The Role:
Our client is a major player within its FMCG industry and has strong growth plans. They have an opportunity for an enthusiastic strategic and 'hands on' manager to join their marketing team. This is a pivotal role to undertake customer lifecycle management, insight & analytics and improving retention.. You will be responsible for building and delivering lifecycle campaigns whilst engaging the salesforce with the activity. A great opportunity to join a solid marketing team with opportunities to develop.


Key Responsibilities
·Input into the campaign strategy and opportunity development
·Build & implement lifecycle campaigns for new and existing customers
·Work closely with third party analytical provider to deliver analysis & insight
·Measurement, tracking & recommendations based on insight
·Working collaboratively with key internal stakeholders to ensure campaigns are commercially sound

Key Skills Required
·3 years plus demonstrable marketing B2B experience
·Ability & experience with interpreting data and understanding analytics to provide insight
·Experience in planning customer journeys and end to end campaign planning experience
·Experience of developing & delivering a contact strategy
·Experience using CRM systems
·Exposure to data modelling techniques desired

Armstrong Lloyd is a marketing specialist recruitment services provider. Due to the high volume of applications received, we are not able to respond to each individual applicant, regrettably only those selected will be contacted. We will, however, keep your CV and information on file for consideration against upcoming positions. If you do not wish us to keep your CV and information on file please state on your application.

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