One of the regions most loved and recognised businesses is looking to recruit a CRM Manager on a 6 month interim basis whilst they review the team structure and plan strategically for further growth of the function. In this autonomous role you will plan campaign activity across multiple channels with a bias to traditional Direct Mail, but an increasing presence in email. You'll need to understand how to effectively manage a customer lifecycle with a focus on providing a great customer experience whilst simultaneously enhancing the propensity of delivering business revenue. This will be a great project which could very easily lead to a longer term opportunity and any CRM experts at Manager level upwards should apply ASAP.
·Plan and oversee the delivery of CRM strategies across multiple products.
·Ensure all systems, infrastructure and software captures correct information and is fit for purpose.
·Lead and manage a small team in the planning and design of CRM activity.
·Report to management team CRM campaign performance.
·Experience in planning and owning multi-channel CRM activity including offline campaigns.
·Strong management and leadership skills with a proven strength in developing others.
·Customer focused approach to marketing and decision making.
·Worked in a consumer focused business with large volumes of data.
This CRM Manager job is centrally based and commutable from Harrogate, York, Huddersfield and Leeds locations.
MET Marketing is acting as an employment agency in relation to this CRM job.