Internal Communications Officer
Your new company
Haringey lies between inner and outer London, is one of London's 33 boroughs and located in the north of the capital. It covers more than 11 square miles and is home to a population of about 250,000. We are an exceptionally economically diverse and fast-changing borough with over 35% of people coming from ethnic minority backgrounds and an amazing 190 different languages are spoken in our classrooms. But working here isn't just about the sense of fulfilment you'll get from your work - Haringey the place has a huge amount to offer. Not only do our fantastic transport connections mean we are just minutes away from central London, there is so much to do in the borough itself. Haringey buzzes with entertainment, attitude, artistic and cultural life - through its pubs, clubs, cinemas, theatres, arts centres, community groups and even festivals.
Your new role
To develop the council's internal communications in a way that is consistent with, and adds value to, the Council's vision and values which inspires staff and wins their support and commitment to the council's objectives
- Develop and implement internal communication strategies and plans using a broad spectrum of techniques to reach a diverse target group that supports the council's transformation and culture change programmes.
- Develop and implement initiatives for improving the Council's image, positively raising its profile and publicising its success to staff.
- Be a key source of advice for Members and senior officers on all matters relating to internal communications.
- Ensure that communications with staff are timely, accurate, credible and valued.
- Under the direction of the Head of Internal Communications, Change and Business Management, have editorial responsibility for the Council's intranet site and staff newsletter to manage and develop this and other emerging media to communicate with staff.
- To be a source of professional expertise on internal communications, including developments in professional practice, new techniques and advances.
- To provide editorial support for a range of internal publications and other material.
- To establish, develop and sustain a range of internal communications opportunities, including two way communications, to raise understanding and develop wide ownership of the Council's agenda.
- Providing professional advice on best practice in internal communications and support to officers and Members.
- To work with colleagues across the organisation to ensure a proactive and joined up approach to all communications activity.
- Work with the External Communications Team to develop internal communications campaigns and a program of activity.
- Ensuring that all stakeholders involved in a project are well briefed as to their requirements from the outset to completion of each project.
- Ensuring strong productive working relationships are developed with our internal customers and with other stakeholders to achieve high levels of customer satisfaction.
- Proactively encourage forward planning by clients throughout the council to achieve greater synergies in communication efforts.
- Actively promote the services and professionalism of Communications and keep customers council wide informed of the range services we can provide and encourage them to use our services regularly, involving other teams from the communications team where appropriate.
What you'll need to succeed
A proactive, experienced and internal communications professional to support the successful delivery of the council's transformation programmes and culture change work. We need someone with a personal and professional demeanour who can gain confidence and respect; someone who is creative, innovative and enthusiastic. It will involve active working with a number of colleagues across the communications team, the wider council and stakeholders - so a strong and collaborative approach is essential. These are the qualities we believe to be necessary to do this job. You should clearly show in your application how your skill/experience potential meet some or all of them, as the short-listing decision will be based on our assessment of you against these criteria.
What you'll get in return
You will have the opportunity to progress your career within Haringey Council, company laptop and mobile phone, generous annual leave, flexible working, flexible retirement, interest free travel loan (season ticket and bicycle loan), defined benefit pension scheme (career average), learning and development courses at work, courses and workshops to offer support and help through change, long Service Award and many more.
What you need to do now