Fluid Fusion

Customer Marketing Manager - Grocery

Fluid Fusion
London (Central), London (Greater)
£40-45k plus bonus and generous package
25 Nov 2016
23 Dec 2016
Marketing Disciplines
Brand, Business Development, Trade Marketing
Contract Type
Work Experience Level
Executive, Manager
Agency-side or Client-side
Client Side

A leading premium global drinks business is now looking for a Customer Marketing Manager to work on their grocery spirits & wines portfolio. This dynamic, progressive company offers tremendous training and development opportunities together with a convivial and vibrant culture.


The business has an enviable range of premium spirits & wine brands, from world-renowned icons to niche specialist spirits brands. The successful applicant will be responsible for relationships with several major multiple retailers, grocery exposure is advantageous but not a pre-requisite.


Key Purpose

To be a channel expert and to translate brand plans into channel specific, deliverable marketing activity that will increase consumer demand for our brands.

The Customer Marketer is a key member of the channel team, contributing to all aspects of channel strategy. They negotiate Customer Marketing activity with customers and facilitate the flow of information between both sales and marketing to ensure brand and commercial objectives are achieved.


Key Deliverables

-Lead the development of customer marketing plans; with key internal stakeholders and managing key agency relationships.

-Develop, negotiate and agree activity with customers to ensure brand and commercial objectives (including those stated in the account plan) are achieved.
-Enhance the value of premium brands by giving targeted consumers the best opportunity to purchase brands.
-Implement Customer Marketing Activity and drive digital programs
-Evaluate activity based on sales uplift, ROI, and specific objectives of each activity
-Manage the customer marketing spend vs. budget
-Manage the customer marketing promotional calendars
-Manage projects and key channel marketing initiatives
-Develop customer element of channel and sub-channel strategies in order to deliver brand and commercial objectives

In addition, the role is pivotal in identifying channel specific opportunities & initiative and developing trade facing category based rationale.


Qualifications & Experience

• Graduate calibre
• CIM and/or WSET qualification would be advantageous
• FMCG/Drinks industry experience together with customer/trade or shopper marketing exposure
• Communication, planning, organisation, strong presentation skills
• Computer literate (Word, excel, outlook, PowerPoint)
• Analytical
• Digital experience

Please include a CV in Word format together with your salary expectations. All candidates meeting the requirement will be contacted within 2 weeks, sadly we are not always able to respond to all applicants but shall keep your details on file of future opportunities.

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