Client Relationship Manager (12 Month FTC) - Global Law Firm
A global law firm is looking for a Client Relationship Manager to join their Business Development Team on a 12 month fixed term contract basis. The role objective is to successfully partner with the Client Relationship Partners in the development of long term, profitable and mutually beneficial relationships with clients from the firm's Integrated Client Programme.
You will work with the relevant Client Relationship Partners to set the strategy for your nominated clients within the Integrated Client Programme and develop and implement robust account plans along a 'Field of Play' structure, for nominated clients. You will develop and maintain relationships with key decision makers of nominated clients. The Client Relationship Manager will also engage in and encourage active support of the firm's Client Listening Programme, as well as coach and work with partners and lawyers in the delivery of planned marketing, networking, negotiation and pursuit activities.
As a Client Relationship Manager you will be expected to facilitate the penetration of client relationships across practice groups and the network; which involves chairing or co-chairing regular meetings with the client teams to ensure account plans are being appropriately executed. You will also identify and coordinate research with the research and pricing team with regard to client opportunities and in turn drive an innovative and profitability led approach to meeting the pricing needs of clients. With the Managing Partners you will review the client team annually or more frequently if required to ensure they are best placed to achieve the goals of the firm.
The successful candidate will hold an appropriate undergraduate degree and have extensive experience managing significant clients in a professional services environment, including demonstrable revenue growth over a 2-4 year period. You must have significant expertise in sales and account relationship management and demonstrate experience building strategic business relationships and pursuing new business. You should also have a proven ability to plan and execute against medium term business development plans and goals.
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