Creative Account Manager
Our client is a vibrant brand orientated design consultancy. This medium sized agency team is based within the heart of the fashionable lace market district of Nottingham. Their client list consists of prestigious FMCG brands and the account handling, creative and studio teams predominantly work on developing packaging concepts, through to timely delivery to these clients.
They now have a fantastic opportunity for a Creative Account Manager to successfully manage creative projects, which exceed client expectations, on time and on budget.
Be the main point of contact for your clients and actively build relationships with them.
Answer client queries, deal with issues and manage client expectations.
Ensure client and business needs / deadlines are met, timely and professionally.
Project manage creative projects from brief to production but with active participation (as required) through to launch.
Sign off first stage artwork and design from a creative perspective and ensure that it matches the range and concept.
Drive and participate in key milestone meetings internally and externally.
Receive briefs from Clients, gathering all info to ensure the best brief can be provided to internal teams.
Advise Account Director and Creative Account Director of large projects to aid resource management.
Produce market audits as required.
Create full written briefs to inspire creative team.
Strive for ‘right first time’ approach.
Provide quotes as required, timely to receipt of brief.
Be fully prepared for all meetings, ensuring all presentation materials are of a first class standard.
Present creative work to clients in a manner that engages and excites them.
Engage with Photography team to ensure shoots run smoothly and efficiently.
Monitor status and FTP deadline of jobs and report on them as required
Report delays and issues on jobs to Production Team Leader and Account Director.
Pro-actively seek to improve knowledge of client’s business to gain competitive advantage.
Participate in regular store visits to review designs on shelf and keep abreast of market changes.
Invoicing for creative projects.
Excellent organisational and time management skills.
Excellent spoken and written communication skills.
Presentation and negotiation skills.
Confident, tactful and persuasive manner.
Creative thinker - ability to craft a brief from information provided.
This is offered as a full time permanent job.