Junior Technical Support / Product Marketing Engineer

Location
Cambridge
Salary
£25000 - £35000 per annum + Dependent on Experience plus Benefits
Posted
23 Dec 2016
Closes
12 Jan 2017
Ref
J38701
Industry Sector
Electronics, IT / Technology
Contract Type
Permanent
Work Experience Level
Assistant / Graduate
Agency-side or Client-side
Client Side
Job Role
Marketing
Junior Technical Support/Product Marketing Engineer - Cambridge

IC Resources has an urgent requirement for a Junior Technical Support/ Product Marketing Engineer for our client based in Cambridge. The role would suit a recent Graduate or someone who has 2/3 years experience in a similar role. The role requires the ability to discuss Software technical issues with the clients End Users and to fault find and to update the clients FAQ's.

Candidates should have knowledge of Social Media for Sales and Marketing purposes and posses a patient and diplomatic way of dealing with non technical end users. Any experience of the semiconductor sector would also be very beneficial.

Requirements:

-Ability to demonstrate market awareness and utilise this effectively
-Ability to liaise between engineering, sales and operation teams
-Recognise known end user issues and quickly resolve/advise on problems
-Interaction via social media to maintain, monitor, support and advise end users/customers
-Keeping stakeholders up to date on developments and raising priority issues with relevant internal teams

This role will allow you to work with innovative chip technologies which are at the fore-front of their market and if you have the skills required to fulfil the role or would like more information please do not hesitate to contact Seamus Hayes at IC Resources.

Keywords: Technical Support, Product Marketing, Semiconductor, Support, Cambridge, Social Media