Senior Engagement Officer
Engagement and Cultural Change Communications
Senior Engagement Officer Opportunity with Citizens Advice
Do you have demonstrable experience in designing and facilitating internal engagement, and looking for a new challenge?
Communications and events at Citizens Advice
Citizens Advice helps millions of people find a way forward each year. The communications team lead the strategic engagement across a network of 27,000 people and external audiences. The organisation is changing how it does events. They use them to bring people together to develop ideas, shape the way they work and bring the strategy to life - and they're looking for someone to take this to the next level.
Your new role
In this new role you will lead the design of engagement and facilitate cultural transition across the organisation. You'll work closely with senior leaders, and design all the key high profile events, using them to drive forward cultural change and. This is not about the day to day logistics of events - you'll manage a team of people who do that. You don't need extensive experience in operational management of events, but you must have creativity and ideas to help facilitate and design events, including using different formats to meet different aims.
You'll understand how to tailor communications to meet the needs of various audiences, both internal and external to the organisation, and liaising with senior stakeholders, adjusting tone and influencing is essential.
This role will be managing a team of five people, and will involve travel across the UK.
What you will need to succeed
● You will possess design and creativity, be an excellent communicator with the ability to influence
● You'll have experience facilitating people, workshops and teams with engagement
● You'll have a passion for digital communications and new technologies
● You'll have an appetite for creativity and new approaches to change.
● You won't be afraid to challenge the status quo, and deliver in fast paced environments
This role is being exclusively managed by Hays Specialist Recruitment.