Customer Insights Manager - West Midlands - £40,000 - £45,000 +

England, West Midlands
21 Nov 2016
19 Dec 2016
Marketing Disciplines
Business Intelligence, Insight
Contract Type
Work Experience Level
Agency-side or Client-side
Client Side
Job Role
Insight Manager
Hudson are delighted to be partnering with a market leading logistics company, based in the West Midlands who are on the lookout for a Customer Insights Manager to join a growing team. As this is a new role within the business, my client is really looking for individuals who are passionate and innovative when it comes to customer research. They are really looking to understand their customers to be able to continue to support them as best as possible. The Ideal candidate will have come from a research/ customer insight background previously. My client is looking to offer a salary up to £45,000 + benefits depending on skills & experience.

Key Skills & Responsibilities

-Experience defining and developing a customer marketing analysis strategy
-Experience developing and delivering a process for the evaluations and assessment of customer behaviour & competitor analysis
-Developing a robust customer and market segmentation model using traditional approaches to segmentation as well as advanced statistical techniques.
-Comfortable with working with large volumes of data in varying forms
-Experience of collecting and analysing qualitative data using multiple methods.
-Proven ability to influence and present to senior level stakeholders.
-Skills in MS Excel, SPSS, FastStats & MS Office.

My client is looking to move quickly with interviews being arranged towards the end of this week. If this role sounds of interest & you would like to learn more please contact Tula at Hudson for a confidential discussion on 0121 634 5182 // Alternatively please apply online for immediate consideration.

Please note you will receive an automated response advising you that we have received your CV.

Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide.

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