Credit Card Global Director - c.£120,000 + Bonus + Benefits

4 days left

Central London
c.£100,000 -120,000 + Bonus + Benefits
04 Oct 2016
01 Nov 2016
Marketing Disciplines
Account Management, B2B, CRM, Insight
Contract Type
Work Experience Level
CEO / CMO, Director, Head of, Manager
Agency-side or Client-side
Client Side
Job Role
Account Director

Credit Card Global Director - c.£120,000 + Bonus + Benefits


A leading international Loyalty engagement organisation are looking to appoint a Global Director to manage a £100Million account with a leading financial institution to maintain/expand their footprint with this existing global organisation.


Your Prime role in this function is:

Global Account direction of key Financial Services client to deliver long-term profit and revenue growth through the formulation and implementation of appropriate commercial, operational and product strategies.

Day-to-day management of account and matrix management of regional and global commercial and operations teams.

Expand the service offering by cross selling additional service lines into the Global client.


Key Responsibilities are:

  • Develop and maintain close, strategic relationships with appropriate contacts.
  • Support formulation and lead implementation of global strategic account plans.
  • Maintain a strong commercial awareness and understanding of commercial strategy, market intelligence and competitor insight.
  • Anticipate, understand and respond to the competitive challenges and market issues that may impact the client’s business.
  • Develop in-depth expertise of complex technical products.
  • Effective matrix management global of regional commercial teams including training and delegation of appropriate activities and direction of regional account activities.
  • Collaborate with regional GMs to ensure aligned regional / local strategy and management of matrix reports.
  • Understand and oversee account operations strategy at global and regional level ensuring alignment of operations with contractual agreements and commercial strategy.
  • Account administration: ensuring compliance with contracts; set-up of operations. Identify, investigate and resolve issues and troubleshoot problems for designated accounts. Negotiate contractual agreements and ensure these are fully adhered to, and assess compliance to contractual requirements.
  • Use expert understanding of client business and market to:
  • discover and develop opportunities to cross-sell group products
  • discover and develop new business
  • foster incremental growth of business
  • Coordinate, generate and deliver LB’s responses to formal RFI’s and RFP’s

Desired experience and expertise:

  • Strong Credit Card experience within a leading organisation.
  • Senior Account / relationship management experience, in European or International markets.
  • Good understanding of technology and operations including complex technology products.
  • Experienced in contractual negotiations across – preferably internationally.
  • Expert in building relationships with senior staff and directors in blue chip organisations.
  • Commercial awareness and solid understanding of international competitive environments.
  • High level of numeracy and computer literacy.
  • Fluent in English and preferably another language
  • Bachelor's degree (MBA or other Master's preferred)

Interested parties please send me an email with your CV and details of your present remuneration package to or call Keith Mackenzie on 00447940 569207 for a confidential conversation.

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