EMR

Digital Project Manager

Recruiter
Location
England, London
Salary
£35000 - £40000 per annum
Posted
15 Sep 2016
Closes
13 Oct 2016
Ref
96939
Contract Type
Permanent
Work Experience Level
Manager
Agency-side or Client-side
Client Side

Are you a Digital Project Manager looking for a new challenge within retail banking?

The purpose of this role will be to help drive the digital transformation. In doing so, you will leverage digital and innovation to improve customer experience across their digital portfolio.

This role plays an important part in creating and delivering a digital strategy.

KEY RESPONSIBLITIES

  • You will help support and manage the delivery of the digital strategy
  • You will act as a lead between all internal and external stakeholders
  • Contribute to the development and delivery of a multi-channel distribution strategy
  • Ensure channel development activities align to help drive customer journey improvements
  • Develop the business case for technical initiatives
  • Take responsibility for owning and delivering digital projects
  • Develop and implement the stakeholder management plan

ESSENTIAL SKILLS/EXPERIENCE

  • Experience within financial services, retail, telecoms or similar
  • Experience of leading digital projects or digtial development
  • Previously worked with requirements, risks , issues, compliance, IT
  • Experience of improving the customer journey
  • Good at building positive relationships with internal and external stakeholders
  • Ability to work effectively as part of a team and to work autonomously and proactively

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