Digital Project Manager
Are you a Digital Project Manager looking for a new challenge within retail banking?
The purpose of this role will be to help drive the digital transformation. In doing so, you will leverage digital and innovation to improve customer experience across their digital portfolio.
This role plays an important part in creating and delivering a digital strategy.
- You will help support and manage the delivery of the digital strategy
- You will act as a lead between all internal and external stakeholders
- Contribute to the development and delivery of a multi-channel distribution strategy
- Ensure channel development activities align to help drive customer journey improvements
- Develop the business case for technical initiatives
- Take responsibility for owning and delivering digital projects
- Develop and implement the stakeholder management plan
- Experience within financial services, retail, telecoms or similar
- Experience of leading digital projects or digtial development
- Previously worked with requirements, risks , issues, compliance, IT
- Experience of improving the customer journey
- Good at building positive relationships with internal and external stakeholders
- Ability to work effectively as part of a team and to work autonomously and proactively
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