EMR

CRM Account Manager

Recruiter
Location
England, London
Salary
£35000 - £40000 per annum
Posted
08 Sep 2016
Closes
06 Oct 2016
Ref
96967
Industry Sector
IT / Technology
Contract Type
Permanent
Work Experience Level
Manager
Agency-side or Client-side
Client Side
I am looking for CRM and email savvy professionals to join the team of Account Managers at a data solutions software company based in London.

CRM ACCOUNT MANAGER RESPONSIBILITIES

  • Managing the portfolio of accounts and managing the work of the account execs in the team
  • A good understanding of the clients overall data structure and the associated automated CRM and campaigns.
  • Providing project briefs
  • Scheduling work and managing tasks to meet client deadlines
  • Building and maintaining strong client relationships
  • Awareness of the wider CRM market with the ability to make suggestions for new ideas for clients.

CRM ACCOUNT MANAGER SKILLS/EXPERIENCE RESPONSIBILITES

  • A good understanding of CRM and data segmentation to help clients target their customers and get the most from the software provided.
  • Ability to provide input to software development so it improves over time
  • Ability to interpret top line data and help clients deliver KPI's to their business which shows the ROI they are getting from CRM
  • Experience working in a client facing role, a bonus

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