Customer Insight Analyst - London - SQL (chance to learn R)

England, London, City of London
£38000 - £45000 per annum + 10% bonus, 25 days holiday & benefits
07 Sep 2016
05 Oct 2016
Marketing Disciplines
Contract Type
Work Experience Level
Agency-side or Client-side
Client Side
Job Role

Customer Insight Analyst  - London - SQL (chance to learn R)

A leading name in the technology and telco industry are in search for a Customer Insight Analyst to join the team. The successful candidate will work within a team that utilises analysis to drive targeted offers to customers and imbed correct marketing strategies within the company.

You will be joining a mature business with tens of millions of customers across a variety of products and services and as such have a rich and mature data asset for you to get to grips with. You will also have the opportunity to work with R and the world of Big Data.

You will be applying a variety of statistical techniques to large volumes of customer data in order to identify the undeniable truth of a situation. The types of business problems the insight you provide answers too include:
- What is causing customer churn?
- What are our best performing channels and why?
- What can we do to increase acquisition across 'x' product / service?

You will be joining a team of 10 and working in support of a Senior Insight Analyst who will lead the senior stakeholder engagement. However your role will also be business facing, engaging with marketing and commercial teams to understand their needs for data and insight, and presenting back findings for them to take action upon.

- Build relationships with stakeholders with the view to continuously increase the value and use of data within the organisation and to drive decision making.
- Utilise various data sources, extracting and analysing relevant data behind the scenes.
- Translate data and pull out the key meanings, creating actionable insight delivered through compelling stories and sound recommendations.

Role: Customer Insight Analyst
Location: London
Salary: £38,000 to £45,000
Benefits: 10% bonus, 25 days annual leave, flexible benefits plan and lots more.

- Highly proficient in SQL
- Experience in analysing large multi-million customer databases, ideally in a large blue chip organisation
- Experience of working with a marketing team on customer analysis, campaign analytics or business analytics projects
- Experience in developing statistical propensity
- Exposure to web analytics (Omniture, Google analytics etc.), or analysing web data will be a benefit, but not an absolute necessity
- Exposure to R, Oracle data miner and Hadoop would again be a benefit

For more information please contact Colin @ Blue Pelican by applying below.

Colin Doree
Managing Consultant - Blue Pelican Marketing
01892 507 100

You can view all our vacancies on our web site

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