Customer Insight & Business Intelligence Analyst

6 days left

England, Berkshire
£26000 - £30000 per annum + company bonus, pension
05 Sep 2016
03 Oct 2016
Marketing Disciplines
Business Intelligence
Contract Type
Work Experience Level
Agency-side or Client-side
Agency Side
Job Role

Customer Insight & Business Intelligence Analyst

Berkshire, £26-30K

The company

This business specialises in events and experiential activity for a range of blue chip clients across the UK and has a well known range of clients.

The role

The main focus of the role will be to work closely with internal customer to develop business intelligence and/or performance management reporting solutions and overall analytics to improve insight/decision-making internally and for clients to gain that competitive advantage.

  • Lead analytical projects designed to undertake key business behaviours that drive customer retention and engagement
  • Work with clients to determine functional report requirements
  • Design, build, test and develop reports, score cards and dashboards
  • Identify opportunities to develop forecasts, statistical models, and data driven analysis to drive marketing and merchandising efforts around customer behaviour

What's in it for you?

  • Working hours are 40 hrs p.w.
  • Holidays start at 20 days and after one full year, increase by 1 day per year to a maximum of 30 days
  • NEST pension scheme after 3 months
  • Private Healthcare after 2 years (non-contributory)
  • Quarterly Attendance Bonus of £25 per quarter if no sickness
  • Citroen staff discount scheme for new lease cars
  • Flexible working hours for Campaign and Operations staff: can start 30 mins later / earlier, reduce lunch break to 30 mins and adjust leaving time at the end of the day
  • Complimentary breakfast & fresh fruit & teas & coffees available
  • Free on-site parking at Head Office
  • Lots of Company socials!

Desired Qualifications, Knowledge & Experience

  • Highly analytical, data-driven individual with a degree (preferably in a relevant subject area i.e. Economics, Maths, Computer Science, Business Studies)
  • Previous experience of succeeding and adding value in a similar role
  • Excellent communication skills, both written and spoken, and ability to present data in a user-friendly format using diagrams, tables, charts, graphs, and reports
  • Able to identify trends and create models to estimate future circumstances
  • Advanced Excel skills and sound understanding of campaign reporting and analysis
  • In tune with the latest developments in data analysis
  • High level of IT literacy (SQL query) including ability to analyse data, use spreadsheets and produce reports
  • Agency experience (preferable)

If you would like to know more about the role and the agency please apply via the link or directly on our website.

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